At a Glance
- Tasks: Deliver exceptional customer service and provide personalised styling advice in a premium retail environment.
- Company: Join a growing British womenswear brand committed to sustainability and quality.
- Benefits: Enjoy a competitive salary, bonus, generous staff discounts, and career development opportunities.
- Other info: Work in a vibrant Chelsea boutique with a supportive team and exciting events.
- Why this job: Be part of a stylish team that values fashion, sustainability, and customer relationships.
- Qualifications: Experience in premium fashion retail and a passion for sustainable clothing are essential.
Location: Chelsea, London
Salary: £25,000 – £29,000 DOE
Job Type: Full-Time, Permanent (35 hours per week)
Are you passionate about fashion, styling and delivering exceptional customer service? Do you love helping customers find clothing that makes them feel confident while working for a brand with sustainability at its heart?
An exciting opportunity has arisen for an experienced Fashion Sales Advisor to join a British womenswear brand at its stylish Chelsea boutique. This is the perfect opportunity for someone who enjoys building genuine relationships with customers and thrives in a premium retail environment.
As a Fashion Sales Advisor, you'll become an ambassador for a contemporary British clothing brand renowned for its beautifully designed collections, natural fabrics and commitment to sustainable fashion. You'll provide outstanding customer service, offer styling advice and create an enjoyable shopping experience that encourages repeat business.
This is a full-time position working 35 hours per week, including weekends.
Store Opening Hours:
- Monday to Saturday: 10:00am – 6:00pm
- Sunday: 11:00am – 5:00pm
Key Responsibilities
- Deliver exceptional face-to-face, telephone and email customer service.
- Provide personalised styling advice and product recommendations.
- Develop an excellent understanding of current collections, fabrics and fits.
- Process sales, returns and customer orders efficiently.
- Assist with customer deliveries and logistics.
- Handle customer queries professionally and confidently.
- Maintain high visual merchandising standards.
- Replenish stock and ensure the store is presented to a premium standard.
- Assist with deliveries and stock management.
- Use till and retail systems confidently.
- Achieve store sales targets while delivering an outstanding customer experience.
- Share customer feedback with the buying and merchandising teams.
- Follow all health and safety procedures.
About You
We’re looking for someone who genuinely loves fashion and enjoys creating memorable customer experiences. You’ll ideally have:
- Previous experience within premium fashion retail, luxury retail or boutique retail.
- Excellent customer service skills.
- A passion for sustainable fashion and quality clothing.
- Confidence providing styling advice.
- Outstanding communication skills.
- A warm, friendly and approachable personality.
- Strong organisational skills and excellent attention to detail.
- Confidence using retail systems and Microsoft Office.
- A positive, enthusiastic and proactive attitude.
- The ability to build lasting customer relationships.
Benefits
- Salary of £25,000–£29,000 depending on experience
- Discretionary annual bonus
- 23 days holiday plus Bank Holidays
- Birthday day off
- Company pension
- Staff uniform provided
- Up to 40% staff discount
- Friends and Family discount
- Regular team events
- Career development opportunities
- Work for an ethical, growing British fashion brand
Why Apply?
You’ll be joining an ambitious and expanding premium womenswear retailer that has experienced impressive year-on-year growth. With a strong reputation for quality, sustainability and exceptional customer service, this is a fantastic opportunity to build a long-term retail career with a successful independent fashion business.
Fashion Sales Advisor – Premium Sustainable Fashion | Chelsea, London | £25,000–£29,000 + Bonus employer: Brighthire Solutions Ltd T/A Brighthire Recruitmen
Join a dynamic and ethical British womenswear brand in the heart of Chelsea, where your passion for fashion and commitment to sustainability will be celebrated. With a strong focus on employee growth, you will enjoy a supportive work culture, generous staff discounts, and opportunities for career development while delivering exceptional customer service in a stylish boutique environment. This is not just a job; it's a chance to be part of a thriving team that values quality, creativity, and meaningful customer relationships.
Contact Details:
Brighthire Solutions Ltd T/A Brighthire Recruitmen Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fashion Sales Advisor – Premium Sustainable Fashion | Chelsea, London | £25,000–£29,000 + Bonus
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Brighthire Solutions Ltd T/A Brighthire Recruitmen!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Brighthire Solutions Ltd T/A Brighthire Recruitmen.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Brighthire Solutions Ltd T/A Brighthire Recruitmen.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Brighthire Solutions Ltd T/A Brighthire Recruitmen!
We think you need these skills to ace Fashion Sales Advisor – Premium Sustainable Fashion | Chelsea, London | £25,000–£29,000 + Bonus
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Brighthire Solutions Ltd T/A Brighthire Recruitmen.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Brighthire Solutions Ltd T/A Brighthire Recruitmen!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Brighthire Solutions Ltd T/A Brighthire Recruitmen. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Brighthire Solutions Ltd T/A Brighthire Recruitmen
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!