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- Tasks: Lead a team to deliver exceptional hospitality in a care home setting.
- Company: Well-established care provider focused on compassionate service.
- Benefits: Competitive salary, career development, and loyalty bonuses.
- Other info: Full training provided with opportunities for progression.
- Why this job: Make a real difference in residents' lives while fostering a positive team culture.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 30000 £ per year.
We are recruiting on behalf of a well‑established care provider for an experienced and motivated Hospitality Manager to lead the delivery of outstanding service within a care home environment. This is a hands‑on role where you will oversee all aspects of hospitality, ensuring residents receive an exceptional experience every day. From food service and activities to housekeeping and maintenance, you will be responsible for maintaining high standards across the home.
Key Responsibilities
- Create a high‑quality, person‑centred hospitality experience aligned with core values such as compassion, empathy, and transparency.
- Foster a positive team culture focused on collaboration, continuous improvement, and excellent service delivery.
- Ensure residents receive an engaging and fulfilling daily experience that exceeds expectations.
- Oversee food service operations, working closely with the chef to deliver nutritious, high‑quality meals.
- Develop and promote a varied activities programme that supports residents’ wellbeing and interests.
- Maintain exceptional cleanliness and presentation standards across the home.
- Ensure maintenance issues are addressed promptly and effectively.
- Manage hospitality budgets, balancing cost control with quality outcomes.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure all team members are trained, supported, and performing effectively.
- Maintain compliance with all relevant legislation, including health and safety and employment law.
About You
- Previous experience in a hospitality management role (care home, hotel, or similar environment).
- Strong leadership, communication, and people management skills.
- A genuine passion for delivering excellent service and engaging with residents and their families.
- Highly organised with good time management.
- A hands‑on approach with a natural ability to create a warm and welcoming environment.
Benefits
- Comprehensive induction and training programme.
- Ongoing career development and progression opportunities.
- Employee Assistance Programme.
- Blue Light Card Scheme (enrolment fee reimbursed).
- Loyalty bonus scheme (up to 5 additional annual leave days).
- Refer‑a‑friend scheme (up to £500).
- Full DBS paid for.
Important Information
This role is not suitable for candidates seeking visa sponsorship or visa transfer (visa swap).
Hospitality Manager employer: Brighthire Recruitment
Contact Detail:
Brighthire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector, especially those who have experience in care homes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend local job fairs or industry events where you can meet potential employers face-to-face. Bring your best self and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies you’re interested in on platforms like LinkedIn. Engage with their posts and share your insights to get noticed by hiring managers.
✨Tip Number 4
Apply directly through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Manager role. Highlight your previous experience in hospitality management, especially in care homes or similar environments, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent service and engaging with residents. Share specific examples of how you've created a warm and welcoming environment in past roles.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, mention how you've fostered a positive team culture and supported your team members in previous positions. This will help us understand how you can lead our hospitality team effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Brighthire Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Hospitality Manager in a care home. Familiarise yourself with person-centred hospitality and how it aligns with compassion and empathy. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in hospitality management. Think of specific examples where you've led a team or improved service delivery. Highlight your ability to foster a positive team culture and how you’ve engaged with residents and their families.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding maintaining high standards in food service and cleanliness. Prepare scenarios where you successfully managed challenges, such as addressing maintenance issues or enhancing resident engagement through activities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the care home’s values, team dynamics, and ongoing training opportunities. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.