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- Tasks: Support brands on TikTok Shop with onboarding, training, and campaign coordination.
- Company: Dynamic London-based agency empowering brands and creators in social-first eCommerce.
- Benefits: Exciting work environment, growth opportunities, and a chance to shape the future of eCommerce.
- Why this job: Join a vibrant team and help clients thrive on the hottest platform for creators.
- Qualifications: Strong communication skills, organisational abilities, and a passion for TikTok and eCommerce.
- Other info: Fast-paced startup culture with opportunities to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
This London-based business is on a mission to empower brands and creators to thrive on TikTok Shop. As a full-service agency, they support clients with everything from campaign strategy to content creation, account management and live commerce. With TikTok Shop rapidly becoming the go-to platform for social-first eCommerce, we are helping them expand the team and are looking for a confident Account Executive to join the team.
About the role: As an Account Executive, you will be at the heart of their client relationships, working closely with one of the founders, helping brands and creators navigate TikTok Shop and unlock its potential. You will support the delivery of training and onboarding, help coordinate ongoing campaigns, and act as a day-to-day point of contact for a range of exciting clients.
Key responsibilities:
- Act as a go-to contact for assigned clients, supporting onboarding, training & account setup
- Confidently explain TikTok Shop's features & processes & best practices
- Help coordinate internal teams (content, creators, logistics) to deliver strong results
- Track client performance and troubleshoot any issues with support from senior team members
- Maintain regular communication with clients via email, Zoom and WhatsApp
- Prepare basic reports, case studies or feedback summaries to feed into wider client strategy
About you:
- High energy, confidence, and standout communication skills
- Experience working with brands, creators, agencies, or ecommerce teams
- Strong organisational skills and ability to manage multiple accounts and workflows
- Commercial mindset with a focus on performance and growth
- Ability to analyse data and turn insights into actionable improvements
- Passion for TikTok, creators, and fast paced startup environments
- Outreach or sales experience is a strong bonus
Junior Account Manager in London employer: BrighterBox
Contact Detail:
BrighterBox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in London
✨Tip Number 1
Get to know the company inside out! Research their recent campaigns and understand how they empower brands on TikTok Shop. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to account management and TikTok Shop. Think about how you can demonstrate your communication skills and commercial mindset through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Junior Account Manager in London
Some tips for your application 🫡
Show Your Passion for TikTok: When you're writing your application, let your enthusiasm for TikTok and social-first eCommerce shine through. We want to see that you’re not just familiar with the platform but genuinely excited about its potential for brands and creators.
Highlight Relevant Experience: Make sure to showcase any experience you've had with brands, creators, or eCommerce teams. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your points concise. We appreciate a well-structured application that gets straight to the point while still showing off your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at BrighterBox
✨Know Your TikTok Shop Inside Out
Make sure you’re well-versed in TikTok Shop’s features and best practices. Familiarise yourself with how brands and creators can leverage the platform for success. This will not only show your enthusiasm but also your readiness to support clients effectively.
✨Show Off Your Communication Skills
As an Account Executive, you'll be the main point of contact for clients. Practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed multiple projects or accounts in the past. Use specific instances where your organisational skills led to successful outcomes. This will help illustrate your ability to juggle various tasks while maintaining high standards.
✨Bring Data to Life
Be ready to discuss how you’ve used data to drive decisions in previous roles. Think of examples where you analysed performance metrics and made recommendations based on your findings. This will highlight your commercial mindset and ability to turn insights into actionable improvements.