The opportunity
As a Community Operations Lead, you'll take ownership of one of the organisation's community programmes, helping ensure everything runs smoothly while creating an outstanding experience for the people it supports.
It's a broad role combining programme delivery, project management, stakeholder engagement and continuous improvement. You'll work closely with schools, community partners and colleagues across the organisation, helping to coordinate activities, solve problems and identify opportunities to make an even greater impact.
Typical responsibilities might include:
- Coordinating the day-to-day delivery of community programmes across multiple locations.
- Managing schedules, resources and operational logistics.
- Building strong relationships with schools, community organisations and other external partners.
- Acting as a key point of contact for participants and stakeholders.
- Using data and feedback to improve programme quality and participant experience.
- Supporting new initiatives and helping the organisation continue to grow.
The common thread? Bringing people together, keeping programmes running brilliantly and finding ways to make them even better.
About you
We're looking for people who are:
- Graduates or within 1-3 years of starting their career.
- Bright, ambitious and full of initiative.
- Highly organised with excellent attention to detail.
- Great communicators who enjoy building relationships with a wide range of people.
- Comfortable juggling multiple priorities and taking ownership of projects.
- Excited by the opportunity to make a genuine difference in local communities.
Strong academics are certainly valued (many of the team studied at Russell Group universities), but we're equally interested in people who've shown leadership, initiative or responsibility outside the lecture theatre.
Experience coordinating projects, events, community programmes, operations or customer-facing services would be advantageous, but isn't essential.
If you've played football (e.g. for your university, a local club or similar), that's a bonus but by no means essential.
What's on offer?
- A genuinely supportive, high-performing team.
- Significant responsibility from the outset.
- Clear opportunities to develop as the organisation continues to grow.
- The chance to build a career whilst making a tangible difference every day.
If you're looking for somewhere you'll be challenged, trusted and able to make an impact from day one, we'd love to hear from you.
Community Operations Lead | Football foundation employer: BrighterBox
BrighterBox is an exceptional employer that fosters a collaborative culture where Junior Client Solutions Consultants can thrive. With a strong emphasis on employee growth, you will have the opportunity to engage with senior clients and enhance your skills in a dynamic environment focused on cutting-edge AI technologies. Located in the UK, BrighterBox offers a supportive atmosphere that values innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
