At a Glance
- Tasks: Support brands and creators on TikTok Shop, managing client relationships and coordinating campaigns.
- Company: Dynamic London-based agency empowering brands in the social-first eCommerce space.
- Benefits: Exciting work environment, growth opportunities, and a chance to shape the future of eCommerce.
- Other info: Be part of a fast-paced team with a focus on innovation and collaboration.
- Why this job: Join a vibrant team and help clients thrive on the hottest platform for creator-led commerce.
- Qualifications: Confident communicator with a passion for TikTok and some experience in marketing or eCommerce.
The predicted salary is between 30000 - 40000 € per year.
This London-based business is on a mission to empower brands and creators to thrive on TikTok Shop. As a full-service agency, they support clients with everything from campaign strategy to content creation, account management and live commerce. With TikTok Shop rapidly becoming the go-to platform for social-first eCommerce, we're helping them expand the team and are looking for a confident Account Executive to join the team.
About the role:
As an Account Executive, you'll be at the heart of their client relationships, working closely with one of the founders, helping brands and creators navigate TikTok Shop and unlock its potential. You'll support the delivery of training and onboarding, help coordinate ongoing campaigns, and act as a day-to-day point of contact for a range of exciting clients.
Key responsibilities:
- Act as a go-to contact for assigned clients, supporting onboarding, training & account setup
- Confidently explain TikTok Shop's features & processes & best practices
- Help coordinate internal teams (content, creators, logistics) to deliver strong results
- Track client performance and troubleshoot any issues with support from senior team members
- Maintain regular communication with clients via email, Zoom and WhatsApp
- Prepare basic reports, case studies or feedback summaries to feed into wider client strategy
About you:
- Confident and articulate communicator - happy to jump on a call or present to clients
- Some understanding of TikTok/TikTok Shop - or keen to learn fast
- Highly organised, reliable and solutions-focused
- Ideally some experience in an agency, eCommerce or marketing support role
- Passionate about creator-led commerce and the power of TikTok
Account Manager | TikTok agency employer: BrighterBox
This London-based agency is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Employees benefit from hands-on training and growth opportunities while working closely with industry leaders in the dynamic world of TikTok Shop. With a focus on empowering brands and creators, the company provides a unique chance to be at the forefront of social-first eCommerce, making it a rewarding place for those passionate about digital marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager | TikTok agency
✨Tip Number 1
Get to know TikTok Shop inside out! Familiarise yourself with its features and best practices so you can confidently discuss them during interviews. This will show your passion and readiness to jump into the Account Executive role.
✨Tip Number 2
Network like a pro! Connect with people in the industry on LinkedIn or attend relevant events. Building relationships can lead to insider info about job openings and give you a leg up when applying through our website.
✨Tip Number 3
Practice your communication skills! Since you'll be the go-to contact for clients, being articulate and confident is key. Try mock interviews with friends or family to polish your presentation skills before the real deal.
✨Tip Number 4
Showcase your organisational skills! Prepare examples of how you've managed projects or coordinated teams in the past. This will demonstrate your reliability and solutions-focused mindset, which are crucial for the role.
We think you need these skills to ace Account Manager | TikTok agency
Some tips for your application 🫡
Show Your Passion for TikTok:When you're writing your application, let your enthusiasm for TikTok and creator-led commerce shine through. We want to see that you’re not just familiar with the platform but genuinely excited about its potential for brands and creators.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling. Remember, we’re looking for someone who can communicate effectively!
Tailor Your Application:Make sure to customise your application for this role. Mention specific experiences that relate to account management or eCommerce, and show us how you can help our clients thrive on TikTok Shop. We love a personal touch!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at BrighterBox
✨Know Your TikTok Shop Inside Out
Make sure you brush up on TikTok Shop's features and processes before the interview. Familiarise yourself with how brands can leverage the platform for eCommerce success. Being able to confidently discuss its benefits will show your enthusiasm and understanding of the role.
✨Show Off Your Communication Skills
As an Account Executive, you'll be the main point of contact for clients. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews or presenting to friends to refine your delivery. This will help you feel more at ease when discussing strategies and solutions during the actual interview.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences that showcase your organisational abilities. Whether it’s managing multiple campaigns or coordinating with different teams, having specific instances ready will illustrate your reliability and solutions-focused mindset, which is crucial for this role.
✨Be Ready to Discuss Trends in Creator-Led Commerce
Stay updated on the latest trends in social commerce and creator-led marketing. Bring insights or case studies to the interview that highlight successful campaigns on TikTok. This will not only demonstrate your passion for the industry but also your proactive approach to learning and adapting.
