At a Glance
- Tasks: Engage with customers, build relationships, and promote our services in a dynamic environment.
- Company: Join a leading manufacturer with a stellar reputation and supportive culture.
- Benefits: Competitive salary, bonuses, flexible hours, 25 days holiday, and charity day off.
- Other info: Enjoy free parking and ongoing training to boost your career.
- Why this job: Make a real impact while developing your skills in a customer-focused role.
- Qualifications: GCSEs in English and Maths, strong admin skills, and excellent communication abilities.
The predicted salary is between 22000 - 25000 £ per year.
A stunning career opportunity with an outstanding company. Our client seeks an enthusiastic, confident and creative sales account executive, sales, senior customer service, account manager or internal sales executive who enjoys working in a busy, customer orientated environment.
To be successful in the role, you should be an experienced business to business administrator who is numerate, can write professional business letters and emails and enjoys dealing with customers on the telephone. You will be expected to proactively call not more than 50 customers a week to help build business relationships and promote the companies and services to incoming customer requests. However, this is mostly to existing customers and is not a hard cold calling scenario.
The office is based near Colney Street St. Albans and has free parking. You will be required to be a car owner/driver due to the company's location.
My client is a leading manufacturer of office facilities for all types of industries with an excellent reputation as an employer. The company offers excellent training to enhance your existing administrative abilities and ongoing development to make this an excellent job opportunity.
Daily duties will include:
- Daily liaison with clients to help provide information for their projects
- Liaison with the company's branches, customers and suppliers
- Preparation of quotations and reports
- Checking invoices and passing for payment
- Meeting and greeting visitors
- Keeping the office diary and records relating to business activities
- Input of customer records and activities onto computer systems
- General administration using Excel spreadsheets and Word
- Responding to incoming correspondence
- Calling new and existing customers to build business relationships and promote the company's products and services with a view to finding new opportunities for the field sales staff. The company uses a consultative style of selling rather than hard cold calling. This activity is less than a couple of days per week.
Suitable candidates must have:
- Grade A-C in 5 GCSE subjects including English and Mathematics
- A stable work history
- Experience of administration and be a strong user of Word and Excel
- Excellent verbal and written communication skills gained preferably in a business to business working environment
- Experience in handling incoming and outgoing customer enquiries
The company offers a salary of £22k-25k based on experience plus 10% bonuses per annum, 25 days holiday plus bank and public holidays and pension scheme. Flexible working hours, a day off per month for charity work. Excellent training and free car parking.
Customer Service Sales Advisor employer: Brighter Recruiting
Join a leading manufacturer of office facilities with an outstanding reputation as an employer, located conveniently near Colney Street, St. Albans. The company fosters a supportive work culture that prioritises employee development through excellent training and offers flexible working hours, generous holiday allowances, and unique opportunities for charity work. With a focus on building meaningful customer relationships rather than hard selling, this role provides a rewarding environment for those looking to grow their careers in customer service and sales.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with customers over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who take the time to engage with us directly.
We think you need these skills to ace Customer Service Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for customer service and sales shine through in your application. We want to see that you're not just looking for a job, but that you're excited about the opportunity to help customers and build relationships.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your admin prowess and communication skills!
Be Professional:Since you'll be dealing with clients, it's crucial to present yourself professionally in your written application. Use clear language, check your spelling and grammar, and format your documents neatly. We appreciate attention to detail!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brighter Recruiting
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss how you've handled customer inquiries in the past. Think of specific examples where you turned a challenging situation into a positive outcome, as this will show your problem-solving abilities.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. Prepare to demonstrate your ability to write professional emails or letters, as well as how you would handle phone calls with customers.
✨Familiarise Yourself with the Company
Do some research on the company’s products and services. Understanding what they offer will help you tailor your responses and show genuine interest during the interview. Be prepared to discuss how you can contribute to their success.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that mimic real-life customer interactions. Practise responding to common customer queries or complaints, as this will help you feel more confident and demonstrate your consultative selling style.
