Strategic Account Manager CRM in Birmingham

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

We’re hiring a Strategic Account Manager to own and grow a portfolio of enterprise customers. In this role, you’ll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships.

• Own a book of business consisting of enterprise and mid-market BrightEdge customers, acting as their primary commercial point of contact.
• Lead executive-level conversations with VP- and C-level marketing leaders to demonstrate value, align on outcomes, and secure renewals.
• Proactively manage the full account lifecycle, including renewals, upsells, and expansion opportunities, including multi-threading and hunting within your accounts.
• Translate BrightEdge performance data into compelling narratives and presentations that clearly show ROI and business impact.
• Partner closely with Customer Success Managers to drive adoption, performance, and long-term customer health.

1–2 years of closing experience in a quota-carrying SaaS Account Management or New Business role (MarTech experience strongly preferred).

• Comfort leading strategic conversations with senior executives and influencing stakeholders at multiple levels.
• Strong presentation and storytelling skills, with the ability to translate data into clear business value.
• Experience managing a sales cycle end-to-end using a CRM (Salesforce preferred).
• Excellent written and verbal communication skills, with strong organization and time-management abilities.
• Bachelor’s degree required.

Competitive salary and bonus.

BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.