Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service design initiatives and enhance service delivery across the organisation.
- Company: Join a forward-thinking team focused on innovation and collaboration.
- Benefits: Competitive day rate, fully remote work, and potential for contract extension.
- Why this job: Make a real impact by improving service standards and driving efficiency.
- Qualifications: Experience in service design and strong analytical skills required.
- Other info: Opportunity to upskill and develop within a supportive environment.
The predicted salary is between 42000 - 63000 £ per year.
Location: Remote
Duration: Initial contract until the end of March (Likelihood for extension)
Day Rate: £525 per day (Outside IR35)
Role
We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include:
- Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders.
- Efficiency Optimisation: Strive for optimum efficiency in our service delivery processes, aiming for quick time-to-value without compromising on quality.
- Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers.
- Upskilling Development: Facilitate the upskilling and development of our colleagues, enhancing their skills, capabilities, and knowledge within the service design domain.
Fully remote role/ work from home
Required Skills
- Demonstrated experience in service design or a related field.
- Strong analytical skills with the ability to understand complex problems.
Lead Service Designer in London employer: Brightbox GRP
Contact Detail:
Brightbox GRP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the service design field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best service design projects. Make it visually appealing and easy to navigate, so potential employers can see your impact at a glance.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. Think about how you can demonstrate your analytical skills and experience in improving service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Service Designer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service design. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Showcase Collaboration Skills: Since this role involves cross-cutting collaboration, share examples of how you've worked with different teams. We love to see how you foster teamwork and drive value for stakeholders!
Highlight Efficiency Improvements: Talk about any past experiences where you've optimised processes or improved service standards. We’re keen on candidates who can demonstrate a knack for enhancing efficiency without sacrificing quality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Brightbox GRP
✨Know Your Service Design Stuff
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past experiences and how they relate to the role. Think about specific projects where you’ve improved service delivery or enhanced collaboration among teams.
✨Showcase Your Analytical Skills
Since strong analytical skills are a must, prepare examples that highlight your ability to analyse data and make informed decisions. Bring along any metrics or outcomes from previous projects that demonstrate your impact on efficiency and service standards.
✨Emphasise Collaboration
This role requires cross-cutting collaboration, so be prepared to talk about how you've worked with different teams in the past. Share stories that illustrate your ability to foster teamwork and drive value for stakeholders.
✨Upskilling is Key
Discuss your approach to upskilling others in the service design domain. Think of examples where you’ve facilitated training or development sessions, and be ready to explain how you can help enhance the skills of your future colleagues.
