At a Glance
- Tasks: Manage key customer accounts and develop long-term technology strategies.
- Company: Join a leading AWS Advanced Tier Services Partner delivering cloud-native solutions.
- Benefits: Competitive salary between £75,000 - £85,000 for a permanent remote position.
- Other info: Role involves collaboration with technical teams and driving service improvements.
- Why this job: Opportunity to work with cutting-edge AI and automation technologies.
- Qualifications: Experience in a customer-facing role within an MSP or cloud environment required.
The predicted salary is between 75000 - 85000 £ per year.
Join a leading AWS Advanced Tier Services Partner delivering cloud-native solutions across platform engineering, Kubernetes, application modernisation, cloud migration, and managed services.
The Role
As a Senior Technical Account Manager, you will be the primary contact for MSP customers, building strong relationships, developing strategic roadmaps, and helping clients maximise the value of AWS and managed services. You will work closely with technical teams, lead customer discussions, and drive service improvements through AI and automation.
Key Requirements
- Experience in a customer-facing role within an MSP, cloud, or managed services environment
- Strong AWS knowledge and understanding of cloud architectures
- Proven ability to manage strategic customer relationships and deliver tailored solutions
- Strong leadership, communication, and stakeholder management skills
- Interest in AI and automation technologies
What You'll Do
- Manage and grow key customer accounts
- Develop long-term technology and service strategies
- Lead technical and commercial discussions
- Support successful delivery of multi-year service agreements
- Collaborate with internal teams to ensure excellent customer outcomes
Technical Account Manager employer: BrightBox Group
This AWS Advanced Tier Services Partner is focused on delivering innovative cloud-native solutions. Located remotely, the company offers a competitive salary and values strong relationships with its clients. The team is dedicated to leveraging AI and automation for enhanced service delivery.
