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- Tasks: Enhance service delivery and drive improvements across the organisation.
- Company: Prominent service design consultancy in Newcastle upon Tyne.
- Benefits: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by optimising services and upskilling colleagues.
- Qualifications: Experience in service design, strong analytical and communication skills.
- Other info: Familiarity with public sector and ITIL knowledge is a plus.
The predicted salary is between 30000 - 42000 £ per year.
A prominent service design consultancy in Newcastle upon Tyne is seeking a Service Designer to enhance service delivery and drive improvements across the organization. You will collaborate closely with team leaders and be responsible for optimizing efficiency, improving service standards, and facilitating colleagues' upskilling.
The ideal candidate has demonstrable service design experience, strong analytical abilities, and excellent communication skills. Familiarity with public sector environments and knowledge of ITIL is advantageous.
Public Sector Service Designer — Drive Cross-Team Impact in Newcastle upon Tyne employer: BrightBox Group
Contact Detail:
BrightBox Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector Service Designer — Drive Cross-Team Impact in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector and service design space. Attend events, join online forums, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past projects and how you've driven improvements. Use real examples to highlight your analytical abilities and communication skills.
✨Tip Number 3
Tailor your approach! Research the consultancy and understand their values and goals. When you apply through our website, make sure to align your experience with what they’re looking for in a Service Designer.
✨Tip Number 4
Follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in enhancing service delivery!
We think you need these skills to ace Public Sector Service Designer — Drive Cross-Team Impact in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Design Experience: Make sure to highlight your previous service design projects in your application. We want to see how you've made a difference in past roles, especially in public sector environments.
Be Analytical and Clear: Use clear and concise language to demonstrate your analytical skills. We love candidates who can break down complex ideas into simple terms, so don’t hold back on showcasing your thought process!
Communicate Your Collaboration Skills: Since this role involves working closely with team leaders, it’s crucial to illustrate your teamwork abilities. Share examples of how you’ve collaborated with others to drive improvements and enhance service delivery.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BrightBox Group
✨Know Your Service Design Stuff
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past experiences in detail, especially how you've enhanced service delivery and driven improvements in previous roles.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical abilities with real examples. Think about how you've used data to inform decisions or optimise processes in the past, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to follow your thought process.
✨Familiarise Yourself with Public Sector Nuances
If you have experience in public sector environments, be prepared to discuss it. If not, do some research on the challenges and standards in this sector, including ITIL practices, to show your understanding and readiness to adapt.
