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- Tasks: Design user-friendly digital interactions for government services and create prototypes.
- Company: Join a dynamic team focused on improving public sector services.
- Benefits: Flexible remote/hybrid work options and opportunities for professional growth.
- Why this job: Make a real difference in how users interact with essential government services.
- Qualifications: Experience in interaction design within UK Government or GDS-aligned organisations.
- Other info: Collaborate with diverse teams and champion accessibility in design.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Contract Interaction Designer with strong UK public sector and GDS experience to design clear, usable, and accessible digital interactions for government services.
You’ll work as part of a multidisciplinary agile team, shaping how users interact with services across discovery, alpha, beta, and live phases, while ensuring designs meet the GDS Service Standard and government design principles.
Key Responsibilities- Design intuitive, user‑centred interactions for complex public sector services
- Create and iterate user flows, wireframes, and prototypes
- Apply the GOV.UK Design System and interaction design patterns appropriately
- Collaborate closely with user researchers, service designers, content designers, product managers, and developers
- Use research and usability testing to inform and validate design decisions
- Champion accessibility and inclusive design, ensuring compliance with WCAG standards
- Clearly communicate interaction design rationale to a range of stakeholders
- Support teams through GDS service assessments with strong interaction design evidence
Proven experience as an Interaction Designer within UK Government or GDS‑aligned organisations. Strong understanding of the GDS Service Standard and GOV.UK Design System. Experience designing services across the full delivery lifecycle. Confident working in agile, multidisciplinary teams. Strong prototyping skills using tools such as Figma or similar. Excellent communication and stakeholder engagement skills. Experience working on large-scale or high-volume public services. Familiarity with accessibility testing and inclusive design practices. Previous involvement in successful GDS service assessments.
Interaction Designer - Public Sector in London employer: BrightBox Group
Contact Detail:
BrightBox Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interaction Designer - Public Sector in London
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector and GDS space on LinkedIn. Join relevant groups and participate in discussions to get your name out there and show off your expertise.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your best interaction design projects, especially those related to public services. Make sure to include case studies that demonstrate your process and impact.
✨Tip Number 3
Prepare for interviews by brushing up on GDS principles and the GOV.UK Design System. Be ready to discuss how you've applied these in your past work and how you can contribute to future projects.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented Interaction Designers who can make a difference in the public sector. Your next opportunity could be just a click away!
We think you need these skills to ace Interaction Designer - Public Sector in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with UK public sector and GDS. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Design Process: When you describe your past work, focus on your design process. We love to see how you approach user flows, wireframes, and prototypes. Share specific examples that demonstrate your ability to create user-centred interactions.
Highlight Collaboration Skills: Since you'll be working in a multidisciplinary team, it’s important to emphasise your collaboration skills. Talk about how you've worked with user researchers, service designers, and developers in the past to create successful outcomes.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your rationale for design decisions is easy to understand. Remember, clarity is key in interaction design!
How to prepare for a job interview at BrightBox Group
✨Know Your GDS Inside Out
Make sure you’re well-versed in the GDS Service Standard and the GOV.UK Design System. Brush up on how these frameworks guide interaction design in the public sector, as you’ll need to demonstrate your understanding during the interview.
✨Showcase Your Prototyping Skills
Be ready to discuss your experience with prototyping tools like Figma. Bring examples of your work that highlight your ability to create user flows, wireframes, and prototypes, and be prepared to explain your design decisions.
✨Emphasise Collaboration
Interaction design in the public sector is all about teamwork. Share specific examples of how you’ve collaborated with user researchers, service designers, and developers in past projects. Highlight your communication skills and how you’ve engaged stakeholders effectively.
✨Champion Accessibility
Accessibility is key in public sector design. Be prepared to discuss your approach to inclusive design and how you ensure compliance with WCAG standards. Bring examples of how you’ve tested for accessibility in your previous projects.
