At a Glance
- Tasks: Administer IT systems, provide support, and manage security across the office and remotely.
- Company: Bright Software Group, a fast-growing tech company focused on innovative solutions.
- Benefits: Competitive salary, collaborative culture, autonomy, and investment in your growth.
- Other info: Opportunity to learn and grow in a supportive environment with a focus on emerging technology.
- Why this job: Join a dynamic team and make a real impact in IT and cybersecurity.
- Qualifications: Experience in IT support, strong knowledge of Microsoft 365, and excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
About Bright Software Group
At Bright, we are powering the digital practice of tomorrow – today. We deliver products that help accountants, payroll bureaus, and businesses across the UK and Ireland work smarter and win more. From tax and accounts production to payroll, company secretarial, and document capture, our suite of integrated software is built around the real needs of the people who use it every day. We're PE-backed and growing fast — which means genuine investment in our product, our people, and our platform. We believe understanding is the difference between working and winning.
The Opportunity
Reporting into the IT Manager, the IT Administrator is responsible for day-to-day administration of Bright's systems, devices, and infrastructure across the Leamington office and remotely. You'll be the first point of contact for IT support, a contributor to our Azure estate and central IT projects, and an active partner to the CISO in maintaining Cyber Essentials Plus certification. It's a hands-on, varied role with genuine scope to grow into cybersecurity and broader IT infrastructure as the business scales.
What Success Looks Like
- Colleagues get fast, effective IT support and issues are resolved and people stay productive.
- Core systems, networks, and devices are well maintained, up to date, and secure.
- Our asset register is consistently up-to-date, accurate and our IT policies are consistently applied.
- You're building knowledge and taking on greater ownership over time, in security, infrastructure, or wherever your interest takes you.
- Central IT projects and the Azure estate are well managed, with your contribution visible across the wider IT team.
- Cyber Essentials Plus certification is maintained, IT is resilient, and emerging threats are being actively monitored and flagged.
What You'll Do
- Administer and manage core business systems, networks, storage, and security.
- Manage the IT asset register, keeping records accurate and up to date.
- Handle user management across all systems, including onboarding and offboarding.
- Provide IT support in person and remotely for colleagues across a broad range of hardware, software, and AV queries.
- Maintain up-to-date patching across all laptops and related software.
- Manage, configure, and support audio-visual equipment across the office.
- Contribute to the development and implementation of IT and security policies.
- Identify opportunities to improve IT processes, tooling, and documentation, through automation wherever possible.
- Contribute to central IT projects, business systems, infrastructure, and Azure estate management.
- Take an active role in working with the CISO to manage Cyber Essentials Plus certification, ensuring IT is resilient and monitoring and alerting on emerging threats and mitigations.
What We’re Looking For
Essential
- Hands-on experience in an IT support or systems administration role.
- Strong working knowledge of Microsoft 365 and supporting apps including Microsoft Teams.
- Familiarity with Microsoft Intune and Azure resources and services.
- Experience supporting both Microsoft and Apple device environments.
- Working knowledge of Wi-Fi infrastructure and firewall management.
- Strong communication skills. Clear, direct, and effective with both technical and non-technical colleagues.
- Excellent organisational skills, with an ability to prioritise and manage multiple requests.
- Comfortable working alongside AI tools, understanding and potentially gating what they do.
- Curious about how technology can make you better at your job.
Nice to Have
- A degree or equivalent qualification in IT, Computer Science, or a related discipline.
- Exposure to cybersecurity principles or tooling.
- Experience in a fast-paced, scaling software business.
Working at Bright
The software is genuinely good — and when you're in a support role, that matters. You're not apologising for the product; you're helping colleagues get the most out of tools that are built to make working lives easier. The culture is collaborative and human. We've grown a lot, but it still feels like a place where people know each other and look out for one another. You're taken care of. There's real autonomy here. We invest heavily in AI and emerging technology, which means the pace is fast and the opportunities to learn are genuine — not theoretical. It's a place where curious people thrive.
IT Administrator employer: Bright
BRIGHT. offers an exciting opportunity for a Junior Sub Editor in the vibrant setting of Sawston, Cambridgeshire. With a dynamic work culture that fosters creativity and collaboration, employees benefit from a hybrid working model that promotes work-life balance, alongside opportunities for professional growth within a supportive team environment. Join us to refine your editorial skills while contributing to engaging content across various platforms.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bright values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bright might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bright!
✨Direct Apply to Bright
Let's not forget to apply directly through the Bright website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bright.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bright. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bright
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
