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For Companies At a Glance
- Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
- Company: Thriving direct-to-consumer e-commerce business in Essex.
- Benefits: Competitive salary, leadership role, and a rewarding benefits package.
- Why this job: Make impactful decisions and lead a team to success in a fast-paced setting.
- Qualifications: Experience in e-commerce, analytics, and team leadership required.
- Other info: Opportunity to influence business direction and drive sustainable growth.
The predicted salary is between 36000 - 60000 £ per year.
Drive growth, take ownership and lead from the front. We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy. Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility.
You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business. You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.
What you’ll be doing:
- Owning and driving e-commerce growth, revenue, and margin
- Contributing to and shaping business strategy and commercial direction
- Increasing repeat purchase, retention, and customer lifetime value
- Leading all performance marketing activity with a clear focus on ROI
- Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
- Identifying, testing, and scaling new acquisition channels
- Leading, motivating, and performance-managing a team of six
- Improving systems, processes, and customer experience to support sustainable growth
Who this role is for:
You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business…not just maintaining it.
What’s in it for YOU?
- A senior leadership role with real ownership and influence
- Direct input into business strategy and long-term direction
- An owner-led environment where decisions are made quickly
- The opportunity to lead, scale, and leave your mark on a growing DTC business
- A rewarding benefits package to be discussed at interview
If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.
Operations Manager (E-commerce DTC) in Star employer: Bright Side Recruitment
Contact Detail:
Bright Side Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (E-commerce DTC) in Star
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in driving e-commerce growth and managing teams. This will help you stand out during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, even if they’re not hiring. Express your passion for their business and how you can contribute.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, it shows you’re serious about joining our team and ready to take on the challenge.
We think you need these skills to ace Operations Manager (E-commerce DTC) in Star
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let us see your enthusiasm for e-commerce! Share specific examples of how you've driven growth or improved online performance in previous roles. We want to know what makes you tick in this fast-paced environment.
Be Data-Driven: Since we're all about making informed decisions, highlight your experience with analytics and CRM systems. Use numbers to back up your achievements—show us how you've increased revenue or customer lifetime value in the past!
Tailor Your Application: Make sure your application speaks directly to the role. Use keywords from the job description and align your skills with what we’re looking for. This shows us that you understand the position and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Bright Side Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to be data-driven. Brush up on key metrics related to e-commerce performance, such as customer lifetime value and ROI from marketing channels. Be ready to discuss how you've used data to drive growth in your previous roles.
✨Showcase Your Leadership Style
This role involves leading a team, so it's crucial to demonstrate your people management skills. Prepare examples of how you've motivated teams, held them accountable, and improved performance. Highlight your hands-on approach and how you foster a positive work environment.
✨Understand the Business Strategy
Familiarise yourself with the company's current strategy and think about how you can contribute to shaping it. Be prepared to discuss your ideas on driving e-commerce growth and improving customer experience. Show that you're not just a doer but a strategic thinker.
✨Be Ready to Discuss Challenges
Every business faces challenges, especially in e-commerce. Think about potential obstacles the company might encounter and how you would address them. This shows that you're proactive and ready to take ownership of the role from day one.
