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- Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
- Company: Thriving direct-to-consumer e-commerce business in Essex.
- Benefits: Senior leadership role with ownership, influence, and a rewarding benefits package.
- Why this job: Make impactful decisions and lead a team to drive real results.
- Qualifications: Commercially minded, data-driven, with e-commerce and team leadership experience.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy. Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility.
You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business. You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.
What you’ll be doing:
- Owning and driving e-commerce growth, revenue, and margin
- Contributing to and shaping business strategy and commercial direction
- Increasing repeat purchase, retention, and customer lifetime value
- Leading all performance marketing activity with a clear focus on ROI
- Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
- Identifying, testing, and scaling new acquisition channels
- Leading, motivating, and performance-managing a team of six
- Improving systems, processes, and customer experience to support sustainable growth
Who this role is for:
You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business, not just maintaining it.
What’s in it for YOU?
- A senior leadership role with real ownership and influence
- Direct input into business strategy and long-term direction
- An owner-led environment where decisions are made quickly
- The opportunity to lead, scale, and leave your mark on a growing DTC business
- A rewarding benefits package to be discussed at interview
If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.
Operations Manager employer: Bright Side Recruitment
Contact Detail:
Bright Side Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their e-commerce strategy and think about how you can contribute to their growth. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs. Highlight your successes in driving e-commerce revenue and managing teams, and don’t forget to share specific examples that showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for e-commerce and operations shine through. We want to see how excited you are about driving growth and shaping business strategy!
Be Specific: Use concrete examples from your past experiences to demonstrate your skills. Whether it’s leading a team or improving customer experience, we love to see how you've made an impact in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your understanding of e-commerce platforms and performance marketing, as these are key areas for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bright Side Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of e-commerce metrics. Brush up on key performance indicators like customer lifetime value, ROI, and revenue growth. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
This role involves leading a team, so be prepared to talk about your management approach. Share specific examples of how you've motivated teams, held them accountable, and improved performance. Highlight any successful projects where your leadership made a difference.
✨Understand the Business Landscape
Familiarise yourself with the company's market position and competitors. Research their e-commerce strategies and think about how you can contribute to their growth. Bring fresh ideas to the table that align with their goals and show you're proactive.
✨Prepare for Strategy Discussions
Since this role involves shaping business strategy, be ready to discuss your vision for the company. Think about potential growth channels and how you would approach scaling the business. Show that you're not just a doer but a thinker who can define and execute strategy.
