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For Companies At a Glance
- Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
- Company: Thriving direct-to-consumer e-commerce business in Essex.
- Benefits: Senior leadership role with ownership, influence, and a rewarding benefits package.
- Why this job: Make impactful decisions and lead a team to drive real results.
- Qualifications: Commercially minded, data-driven, with team leadership experience.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy.
Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility. You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business.
You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.
What you’ll be doing:
- Owning and driving e-commerce growth, revenue, and margin
- Contributing to and shaping business strategy and commercial direction
- Increasing repeat purchase, retention, and customer lifetime value
- Leading all performance marketing activity with a clear focus on ROI
- Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
- Identifying, testing, and scaling new acquisition channels
- Leading, motivating, and performance-managing a team of six
- Improving systems, processes, and customer experience to support sustainable growth
Who this role is for:
You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business… not just maintaining it.
What’s in it for YOU?
- A senior leadership role with real ownership and influence
- Direct input into business strategy and long-term direction
- An owner-led environment where decisions are made quickly
- The opportunity to lead, scale, and leave your mark on a growing DTC business
- A rewarding benefits package to be discussed at interview
If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.
Operations Manager (E-commerce DTC) in Colchester employer: Bright Side Recruitment
Contact Detail:
Bright Side Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (E-commerce DTC) in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your past successes in driving e-commerce growth. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company’s current strategies and performance. Bring fresh ideas to the table that align with their goals, showing you’re ready to take ownership from day one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager (E-commerce DTC) in Colchester
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce shine through. We want to see how you can drive growth and take ownership in this space, so share specific examples of your past experiences that align with our goals.
Be Data-Driven: Since we're looking for someone who’s commercially minded and data-driven, make sure to highlight your analytical skills. Use numbers and metrics to showcase your achievements in previous roles, especially those related to revenue and customer lifetime value.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We appreciate candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bright Side Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to be data-driven. Brush up on key metrics like e-commerce revenue, customer lifetime value, and ROI from performance marketing. Be ready to discuss how you've used data to drive growth in your previous roles.
✨Showcase Your Leadership Style
This role involves leading a team, so think about your management style. Prepare examples of how you've motivated teams and held them accountable for results. Highlight any specific strategies you've implemented to improve team performance.
✨Understand the Business Landscape
Familiarise yourself with the company's current position in the e-commerce market. Research their competitors and be prepared to discuss how you can help shape their business strategy to stand out. Show that you’re not just a follower but a trendsetter.
✨Be Ready to Discuss Innovation
The job requires identifying and scaling new acquisition channels. Think of innovative ideas or past experiences where you've successfully tested new strategies. Be prepared to share how you can bring fresh perspectives to the table and drive sustainable growth.
