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- Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
- Company: Thriving direct-to-consumer e-commerce business in Essex.
- Benefits: Competitive salary, rewarding benefits package, and quick decision-making.
- Why this job: Take ownership and make a real impact on a growing online business.
- Qualifications: Commercially minded with e-commerce experience and team leadership skills.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy. Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility.
You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business. You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.
What you’ll be doing:
- Owning and driving e-commerce growth, revenue, and margin
- Contributing to and shaping business strategy and commercial direction
- Increasing repeat purchase, retention, and customer lifetime value
- Leading all performance marketing activity with a clear focus on ROI
- Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
- Identifying, testing, and scaling new acquisition channels
- Leading, motivating, and performance-managing a team of six
- Improving systems, processes, and customer experience to support sustainable growth
Who this role is for:
You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business, not just maintaining it.
What’s in it for YOU?
- A senior leadership role with real ownership and influence
- Direct input into business strategy and long-term direction
- An owner-led environment where decisions are made quickly
- The opportunity to lead, scale, and leave your mark on a growing DTC business
- A rewarding benefits package to be discussed at interview
If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.
Operations Manager in Colchester employer: Bright Side Recruitment
Contact Detail:
Bright Side Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their e-commerce strategy and think about how your skills can drive growth. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how you can take ownership of operations and lead the team to success. Highlight your past achievements and how they align with the company's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Operations Manager in Colchester
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let us see your enthusiasm for e-commerce! Share specific examples of how you've driven growth or improved online performance in previous roles. We want to know what makes you tick in this fast-paced environment.
Be Data-Driven: Since we're looking for someone who's commercially minded and data-driven, make sure to highlight your analytical skills. Include metrics and results from past experiences that demonstrate your ability to make informed decisions and drive profitability.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. Show us how your experience aligns with our needs, especially in shaping business strategy and leading teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Bright Side Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to be data-driven. Brush up on key metrics related to e-commerce growth, customer lifetime value, and ROI. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Style
This role involves leading a team, so think about your leadership approach. Prepare examples of how you've motivated teams and held them accountable for results. Highlight any specific strategies you've implemented to improve team performance.
✨Understand the Business Landscape
Familiarise yourself with the company's current position in the market. Research their competitors and trends in the e-commerce space. This will help you articulate how you can contribute to shaping their business strategy effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to make tough decisions or implement changes quickly. Be ready to explain your thought process and the outcomes of those decisions.
