At a Glance
- Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
- Company: Thriving direct-to-consumer e-commerce business in Essex.
- Benefits: Senior leadership role with ownership, influence, and a rewarding benefits package.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make impactful decisions and lead a team to drive real results.
- Qualifications: Commercially minded, data-driven, with team leadership experience.
The predicted salary is between 36000 - 60000 £ per year.
We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven Operations Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy.
Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility. You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business. You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.
What you’ll be doing:
- Owning and driving e-commerce growth, revenue, and margin
- Contributing to and shaping business strategy and commercial direction
- Increasing repeat purchase, retention, and customer lifetime value
- Leading all performance marketing activity with a clear focus on ROI
- Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
- Identifying, testing, and scaling new acquisition channels
- Leading, motivating, and performance-managing a team of six
- Improving systems, processes, and customer experience to support sustainable growth
Who this role is for:
You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business….not just maintaining it.
What’s in it for YOU?
- A senior leadership role with real ownership and influence
- Direct input into business strategy and long-term direction
- An owner-led environment where decisions are made quickly
- The opportunity to lead, scale, and leave your mark on a growing DTC business
- A rewarding benefits package to be discussed at interview
If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.
Operations Manager (E-commerce DTC) in Boxted employer: Bright Side Recruitment
Join a dynamic and innovative e-commerce business in the heart of Essex, where you will have the opportunity to take ownership of operations and directly influence business strategy. With a strong focus on employee growth and a collaborative work culture, this role offers a rewarding benefits package and the chance to lead a motivated team in a fast-paced environment. Embrace the challenge of driving e-commerce success while enjoying the unique advantages of a semi-rural location that fosters creativity and strategic thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (E-commerce DTC) in Boxted
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your past successes in driving e-commerce growth. This will help you stand out and demonstrate your ability to take ownership of results.
✨Tip Number 3
Prepare for interviews by researching the company’s current performance and challenges. Bring ideas to the table on how you can improve their operations and drive revenue – it shows you’re proactive and ready to lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Operations Manager (E-commerce DTC) in Boxted
Some tips for your application 🫡
Show Your Passion for E-commerce:When writing your application, let your enthusiasm for e-commerce shine through. We want to see how you can drive growth and take ownership in this space, so share specific examples of your past successes and how they relate to the role.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with online performance and team leadership. We’re looking for someone who can shape business strategy, so don’t be shy about showcasing your relevant skills and achievements.
Be Data-Driven:Since this role is all about driving revenue and profitability, include any metrics or data that demonstrate your impact in previous roles. We love numbers, so if you’ve improved customer lifetime value or increased retention rates, make it known!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and ready to take the next step!
How to prepare for a job interview at Bright Side Recruitment
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of e-commerce metrics. Brush up on key performance indicators like customer lifetime value, ROI, and revenue growth. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
This role involves leading a team, so be prepared to talk about your management approach. Share specific examples of how you've motivated teams, held them accountable, and achieved results together. Highlight your hands-on experience in a fast-paced environment.
✨Demonstrate Strategic Thinking
The company is looking for someone who can shape business strategy. Prepare to discuss how you've contributed to strategic planning in previous roles. Think about times when you've identified new acquisition channels or improved processes that led to growth.
✨Be Ready to Discuss E-commerce Trends
Stay updated on the latest trends in e-commerce and digital marketing. Be prepared to share your insights on platforms like Meta, Google, and TikTok. Showing that you're knowledgeable about current industry developments will set you apart as a candidate who can drive growth.
