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- Tasks: Assist customers with home improvement inquiries and schedule services.
- Company: Family-run business in the home improvement installation industry.
- Benefits: Full-time role, supportive team, and comprehensive training provided.
- Why this job: No cold calling; focus on customer service and consultative sales.
- Qualifications: Strong communication skills and experience in handling inbound sales enquiries.
- Other info: Calm working environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a reliable individual who possesses excellent Customer Service skills with a proven ability in employing a consultative approach to showcase a service and close the sale. If you are seeking a customer focused consultative sales role that does not rely on cold calling, or direct selling, then this could be of interest to you. Bright Side Recruitment Ltd is delighted to be assisting a growing Bromley based business in their search for a customer focused Inbound Sales Advisor. This family run business operates in a very specialist area of the home improvement installation industry. There is NO cold calling, or sales calls involved. The successful candidate will be consulting with prospective customers through self-generated inbound enquiries.
About the role
This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling…with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer’s own floor plan, you will ensure that the correct units have been chosen, all measurements are correct, then diarise the works.
What are we looking for?
- A passion for delivering excellent customer service
- Excellent verbal and written communication skills
- Proven experience in taking and handling inbound sales enquiries
- IT literacy skills (as you will be maintaining a dedicated CRM system)
- A warm, calm and collaborative attitude
- A proven ability to work with measurements and numbers
- Excellent problem solving skills
- Experience in scheduling works, materials, and resources
- A proven ability to organise multiple simultaneous projects
What’s in it for you?
- The opportunity to work with a small, knowledgeable team
- A full time, permanent role which is close to all amenities and public transport
- A calm and mature working environment
- A very supportive management team
- Full training will be given
If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information.
Inbound Sales Advisor employer: BRIGHT SIDE RECRUITMENT LTD
Contact Detail:
BRIGHT SIDE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about effective communication, try role-playing with a friend or family member. This will help you feel more confident when discussing customer needs and showcasing your consultative approach.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills! Think of examples from your past experiences where you've successfully handled customer inquiries or resolved issues. This will show that you can think on your feet and provide excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team!
We think you need these skills to ace Inbound Sales Advisor
Some tips for your application 🫡
Showcase Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully handled inquiries and provided solutions in the past, so share specific examples that demonstrate your consultative approach.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your skills and experiences effectively.
Tailor Your Application: Take a moment to tailor your application to the role. Mention how your skills align with the responsibilities of an Inbound Sales Advisor, especially your ability to manage multiple projects and work with measurements.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to us, and we can review it promptly. Don’t miss out on this opportunity!
How to prepare for a job interview at BRIGHT SIDE RECRUITMENT LTD
✨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service experience. Think of specific examples where you've successfully handled inquiries or resolved issues. This will show that you understand the importance of a consultative approach in sales.
✨Familiarise Yourself with the Product
Since this role involves home improvement installation, do a bit of research on common services offered in this industry. Being knowledgeable about furniture assembly and installation will help you answer questions confidently and demonstrate your interest in the role.
✨Practice Effective Communication
As communication is key in this role, practice how you would explain complex ideas simply. You might want to role-play with a friend, focusing on how to convey information clearly and concisely, especially when discussing measurements and scheduling.
✨Showcase Your Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet or solve unexpected problems. Highlighting your ability to manage multiple projects and find solutions will resonate well with the interviewers, as it aligns with the job's requirements.
