Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers, logging jobs and keeping everyone updated.
- Company: Join a modern automotive garage focused on customer service and career growth.
- Benefits: Enjoy paid training, study leave, and fun perks like garage merch and bacon butties.
- Why this job: Kickstart your career in a supportive team while learning valuable skills in a real-world setting.
- Qualifications: Must be 16-24 with GCSEs in Maths and English; a passion for helping others is key.
- Other info: No experience needed—just bring your enthusiasm and willingness to learn!
If you are looking for your first real opportunity in customer service or administration, how would you fancy working in a fast-paced, people facing environment? Are you confident when speaking with people over the phone, and in person? Seeking an Apprenticeship? This could be your perfect start!
About the Company
This is not your average garage. It’s a modern, clean, busy automotive garage where they keep cars and careers running smoothly. We’re seeking a confident, customer-focused apprentice to join their Service Desk team where you will develop your customer service skills. Full training will be given.
What You’ll Be Doing
- Be that friendly point of contact for customers—on the phone and face-to-face
- Log service and repair jobs on to the system
- Keep everyone in the loop—from the suppliers to the mechanics, and MOST importantly…the customers
- Help schedule jobs and track progress
- Learn how the systems work (and maybe help make them even better!)
Working hours are: Monday – 8am to 5pm, Tuesday through to Friday – 8am to 3pm, 1 hour for lunch
What You’ll Learn
- Customer service skills that genuinely impress customers
- IT systems used in modern garages
- How to work in a real-world business environment
- Problem-solving like a pro
- Loads about cars, parts, and how garages run day-to-day
You’ll Love This If You...
- Are between 16–24 and ready to kickstart your career
- Have GCSE passes in Maths and English
- Are friendly, organised and love helping people
- Have a passion for learning and delivering exceptional customer service
- Like the idea of learning on the job instead of sitting in a classroom
- Want to be part of a down-to-earth team that works hard and has fun doing it
What’s in it for YOU?
- Paid training and nationally recognised qualifications
- Garage merch and the occasional bacon butty
- Study leave – leading to a professional NVQ in Customer Services
- Real career progression—we’re all about growing our own!
Ready to Apply?
Drop us a CV or even just a message telling us why you’re interested. We don’t expect loads of experience—just a great attitude and willingness to learn.
Contact Detail:
BRIGHT SIDE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Show your enthusiasm for customer service during any conversations you have. Whether it's in person or over the phone, let your passion shine through. This will help you stand out as someone who genuinely cares about helping others.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them. Think about how you would respond to different situations, as this will prepare you for potential questions during interviews and demonstrate your proactive approach.
✨Tip Number 3
Network with people already working in customer service roles. Ask them about their experiences and any tips they might have. This can provide you with valuable insights and may even lead to a referral when applying for the apprenticeship.
✨Tip Number 4
Research the automotive industry and the specific garage you're applying to. Understanding their services and values will allow you to tailor your conversations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to customer service. Even if you don't have direct experience, emphasise your communication skills and any roles where you've helped others.
Craft a Personal Message: When reaching out, write a brief message explaining why you're interested in the apprenticeship. Show enthusiasm for learning and mention any specific aspects of the role that excite you.
Highlight Your Attitude: Since the company values a great attitude and willingness to learn, make sure to convey your eagerness to develop your skills and contribute positively to the team.
Proofread Your Application: Before submitting, double-check your CV and message for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BRIGHT SIDE RECRUITMENT LTD
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service, so let your passion for helping people shine through during the interview.
✨Prepare for Common Questions
Think about typical customer service scenarios and how you would handle them. Be ready to discuss how you would deal with difficult customers or resolve conflicts, as this will demonstrate your problem-solving skills.
✨Demonstrate Communication Skills
Since the role involves speaking with customers both over the phone and face-to-face, practice clear and confident communication. You might even want to do a mock interview with a friend to refine your delivery.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the position and helps you learn more about the company culture and expectations, which is crucial for your success in the role.
