General Manager (E- Commerce DTC) in Braintree, Essex

General Manager (E- Commerce DTC) in Braintree, Essex

Braintree +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive e-commerce growth and shape business strategy in a dynamic environment.
  • Company: Thriving direct-to-consumer e-commerce business in Essex.
  • Benefits: Senior leadership role with ownership, influence, and a rewarding benefits package.
  • Why this job: Make impactful decisions and lead a team to drive online success.
  • Qualifications: Commercially minded, data-driven, with e-commerce and team leadership experience.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Drive growth, take ownership and lead from the front. We’re assisting a successful and growing direct-to-consumer e-commerce business in their search for a commercially driven General Manager. Working directly with the owner and founder of the business, this key appointment will assume full ownership of online performance and day-to-day operations, while playing a key role in shaping the wider business strategy. Situated in a semi-rural location, in the heart of Essex, this is the ideal opportunity for someone who thrives on crafting business strategy, making decisions, and taking responsibility. You’ll be accountable for driving e-commerce revenue, profitability, customer lifetime value, and the overall performance of the business. You won’t just execute strategy; you’ll define it, working closely with the owner to set direction and turn robust business plans into exciting results.

What you’ll be doing:

  • Owning and driving e-commerce growth, revenue, and margin
  • Contributing to and shaping business strategy and commercial direction
  • Increasing repeat purchase, retention, and customer lifetime value
  • Leading all performance marketing activity with a clear focus on ROI
  • Managing paid media across platforms such as Meta, Google, Bing, YouTube, and TikTok
  • Identifying, testing, and scaling new acquisition channels
  • Leading, motivating, and performance-managing a team of six
  • Improving systems, processes, and customer experience to support sustainable growth

Who this role is for:

You’re commercially minded, data-driven, and confident making decisions. You have a strong understanding of e-commerce platforms, analytics, and CRM systems, PLUS you’ve previously led a team, holding people accountable for their results. You’re hands-on, an instinctive people manager, comfortable in a fast-moving environment, and motivated by building and scaling an online business, not just maintaining it.

What’s in it for YOU:

  • A senior leadership role with real ownership and influence
  • Direct input into business strategy and long-term direction
  • An owner-led environment where decisions are made quickly
  • The opportunity to lead, scale, and leave your mark on a growing DTC business
  • A rewarding benefits package to be discussed at interview

If you’re ready to step into a role where your ideas shape the strategy and your results drive the business forward, we’d love to hear from you. All enquiries will be treated in the strictest of confidence.

Locations

Braintree Essex

General Manager (E- Commerce DTC) in Braintree, Essex employer: BRIGHT SIDE RECRUITMENT LTD

Join a dynamic and innovative e-commerce business in the heart of Essex, where you will have the opportunity to take full ownership of online performance and shape the company's strategic direction. With a strong focus on employee growth and a collaborative work culture, this role offers a unique chance to lead a motivated team while enjoying a rewarding benefits package and the flexibility of a semi-rural location. If you're looking for a meaningful role that allows you to make impactful decisions and drive significant results, this is the perfect place for you.
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Contact Detail:

BRIGHT SIDE RECRUITMENT LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager (E- Commerce DTC) in Braintree, Essex

✨Tip Number 1

Network like a pro! Reach out to industry contacts, attend events, and engage on social media. The more people you know, the better your chances of landing that General Manager role.

✨Tip Number 2

Showcase your expertise! Create a portfolio or case studies that highlight your successes in e-commerce growth and team leadership. This will help you stand out when discussing your fit for the role.

✨Tip Number 3

Prepare for interviews by understanding the company's current performance and challenges. Bring ideas to the table on how you can drive revenue and improve customer experience—show them you mean business!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace General Manager (E- Commerce DTC) in Braintree, Essex

E-commerce Growth Management
Business Strategy Development
Performance Marketing
ROI Analysis
Paid Media Management
Customer Retention Strategies
Team Leadership
Data-Driven Decision Making
CRM Systems Knowledge
Analytical Skills
Process Improvement
Customer Experience Enhancement
Adaptability in Fast-Moving Environments
Commercial Acumen

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for e-commerce and business strategy shine through. We want to see how excited you are about driving growth and making a real impact in the role!

Tailor Your Experience: Make sure to highlight your relevant experience in e-commerce and team leadership. We’re looking for someone who can take ownership, so share specific examples of how you've driven results in previous roles.

Be Data-Driven: Since this role is all about performance, include any metrics or data that showcase your success in previous positions. We love numbers that tell a story, so don’t hold back on the details!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!

How to prepare for a job interview at BRIGHT SIDE RECRUITMENT LTD

✨Know Your Numbers

As a General Manager in e-commerce, you'll need to be data-driven. Brush up on key metrics like revenue growth, customer lifetime value, and ROI from performance marketing. Be ready to discuss how you've used data to drive decisions in your previous roles.

✨Showcase Your Leadership Style

This role involves leading a team, so it's crucial to demonstrate your people management skills. Prepare examples of how you've motivated teams, held them accountable, and improved performance. Highlight your hands-on approach and how you foster a positive work environment.

✨Understand the Business Landscape

Familiarise yourself with the company's current position in the market and its competitors. Be prepared to discuss potential strategies for growth and how you would approach improving customer experience and retention. This shows you're not just a doer but a strategic thinker.

✨Be Ready to Define Strategy

The job requires you to shape business strategy, so think about your vision for the company. Prepare to articulate your ideas on driving e-commerce growth and how you would implement new acquisition channels. This will demonstrate your proactive mindset and readiness to take ownership.

General Manager (E- Commerce DTC) in Braintree, Essex
BRIGHT SIDE RECRUITMENT LTD
Location: Braintree

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