At a Glance
- Tasks: Lead hospitality services, ensuring exceptional experiences for residents and visitors.
- Company: Join a luxury care home opening in Hampshire, focused on high-quality service.
- Benefits: Competitive salary, supportive environment, and opportunity to shape a new care home.
- Other info: Exciting opportunity with career growth in a values-led organisation.
- Why this job: Make a real difference in a luxury setting while leading passionate teams.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 40000 - 45000 € per year.
An exciting new opportunity has arisen for a Hospitality Services Manager in Hampshire. We're seeking an experienced hospitality professional to join a luxury care home opening in the Fleet area late summer 2026. The home will be a high quality, people focused care environment offering exceptional standards of service and care.
The successful candidate will oversee all hospitality functions within the home including housekeeping, food & beverage, reception and resident experience. Working closely with the Home Manager and senior leadership team, you will lead and develop hospitality teams while ensuring the highest standards of presentation, service delivery and customer satisfaction throughout the home.
This role would suit an experienced Hospitality Manager, Hotel Operations Manager, Front of House Manager or Care Home Hospitality Manager who is passionate about delivering outstanding service within a luxury environment.
Requirements- Previous hospitality management or hotel management experience
- Strong leadership experience managing teams within a customer-focused environment
- Experience delivering high-end customer service standards
- Excellent organisational and operational management skills
- Strong communication and relationship-building abilities
- Ability to work in a fast-paced environment and maintain attention to detail
- Experience within luxury hospitality, hotels or care home environments would be advantageous
- £40,000 - £45,000pa neg DOE
- Opportunity to join a growing luxury care provider
- Be part of an exciting new care home opening
- Supportive and values-led working environment
- Lead and manage all hospitality services across the home
- Deliver exceptional resident and visitor experiences
- Maintain premium standards of cleanliness, presentation and dining services
- Oversee housekeeping, reception, catering and hospitality operations
- Recruit, lead and develop hospitality teams
- Manage rotas, staffing levels and departmental budgets
- Carry out quality audits and ensure compliance with company standards
- Handle resident and family feedback and resolve issues professionally
- Support the overall operational success of the home
Hospitality Manager in Southampton employer: Bright Selection
Join a prestigious luxury care home in Hampshire, where your expertise as a Hospitality Manager will be valued in a supportive and values-led environment. With competitive salary packages and opportunities for professional growth, you will lead a dedicated team to deliver exceptional service and create memorable experiences for residents and visitors alike. Be part of an exciting new venture that prioritises high standards and a people-focused approach, making it an ideal place for passionate hospitality professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about delivering exceptional service, think of examples from your past experiences that showcase your leadership and customer service skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience and how it aligns with the luxury care home environment. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the hospitality sector.
We think you need these skills to ace Hospitality Manager in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional service and creating memorable experiences for residents and visitors.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality management. We’re looking for specific examples that showcase your leadership skills and ability to maintain high standards in a luxury environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our new luxury care home.
How to prepare for a job interview at Bright Selection
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of hospitality management, especially in luxury environments. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've delivered exceptional service or led a team successfully.
✨Showcase Your Leadership Skills
As a Hospitality Manager, strong leadership is key. Prepare to share stories that highlight your ability to manage teams effectively. Think about challenges you've faced and how you motivated your team to overcome them. This will show your potential employer that you can lead with confidence.
✨Emphasise Customer Satisfaction
Since this role focuses heavily on resident and visitor experiences, be prepared to discuss how you've ensured high customer satisfaction in past roles. Bring examples of feedback you've received and how you've used it to improve services. This will demonstrate your commitment to excellence.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the company and the role. Ask about their vision for the new care home, how they measure success in hospitality services, or what challenges they foresee. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
