At a Glance
- Tasks: Lead hospitality services, ensuring exceptional experiences for residents and visitors.
- Company: Join a luxury care provider opening a new home in Hampshire.
- Benefits: Competitive salary, supportive environment, and opportunity for career growth.
- Other info: Exciting opportunity to shape a premium care environment.
- Why this job: Be part of a new luxury care home and make a real difference.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 40000 - 45000 € per year.
An exciting new opportunity has arisen for a Hospitality Services Manager in Hampshire. We're seeking an experienced hospitality professional to join a luxury care home opening in the Fleet area late summer 2026. The home will be a high quality, people focused care environment offering exceptional standards of service and care.
The successful candidate will oversee all hospitality functions within the home including housekeeping, food & beverage, reception and resident experience. Working closely with the Home Manager and senior leadership team, you will lead and develop hospitality teams while ensuring the highest standards of presentation, service delivery and customer satisfaction throughout the home.
This role would suit an experienced Hospitality Manager, Hotel Operations Manager, Front of House Manager or Care Home Hospitality Manager who is passionate about delivering outstanding service within a luxury environment.
Requirements- Previous hospitality management or hotel management experience
- Strong leadership experience managing teams within a customer-focused environment
- Experience delivering high-end customer service standards
- Excellent organisational and operational management skills
- Strong communication and relationship-building abilities
- Ability to work in a fast-paced environment and maintain attention to detail
- Experience within luxury hospitality, hotels or care home environments would be advantageous
£40,000 - £45,000pa neg DOSE
Opportunity- Join a growing luxury care provider
- Be part of an exciting new care home opening
- Supportive and values-led working environment
- Lead and manage all hospitality services across the home
- Deliver exceptional resident and visitor experiences
- Maintain premium standards of cleanliness, presentation and dining services
- Oversee housekeeping, reception, catering and hospitality operations
- Recruit, lead and develop hospitality teams
- Manage rotas, staffing levels and departmental budgets
- Carry out quality audits and ensure compliance with company standards
- Handle resident and family feedback and resolve issues professionally
- Support the overall operational success of the home
Hospitality Manager in Hampshire employer: Bright Selection
Join a prestigious luxury care home in Hampshire, where we prioritise exceptional service and a supportive work culture. As a Hospitality Manager, you will have the opportunity to lead a dedicated team in a brand-new facility, fostering employee growth and development while ensuring the highest standards of hospitality. With a focus on quality and resident satisfaction, this role offers a rewarding environment for those passionate about delivering outstanding experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you've created exceptional experiences for guests.
✨Tip Number 3
Research the company! Before any interviews, dive into the care home’s values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Hospitality Manager in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight your previous experience in hospitality management and any relevant skills that match the job description. We want to see how your background aligns with our luxury care home environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding service and how you can contribute to our high-quality care environment. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Leadership Skills:Since this role involves leading teams, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams in a customer-focused environment. We’re looking for someone who can inspire and develop others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Bright Selection
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of hospitality management, especially in luxury environments. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you've delivered exceptional service or led a team successfully.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to demonstrate strong leadership abilities. Prepare to talk about how you've managed teams in the past, resolved conflicts, and motivated staff to achieve high standards. Use real-life scenarios to illustrate your points.
✨Emphasise Customer Satisfaction
This role is all about delivering outstanding service. Be prepared to discuss how you've handled resident or customer feedback in the past. Highlight any strategies you've implemented to improve customer satisfaction and how you measure success in this area.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the care home’s vision, values, and what success looks like in this role. This shows your genuine interest and helps you assess if the environment aligns with your own values and work style.
