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- Tasks: Support customer enquiries and manage the journey from enquiry to admission.
- Company: Join a well-established nursing home and retirement living community in West London.
- Benefits: Earn £26,000 - £30,000 plus bonuses, with a Monday to Friday schedule.
- Why this job: Make a real impact in elderly care while developing your sales skills in a supportive environment.
- Qualifications: Experience in care or customer service is essential; a passion for helping others is a must.
- Other info: Full-time, permanent role with opportunities for training and professional growth.
The predicted salary is between 22000 - 30000 £ per year.
Sales & Marketing Assistant required for a well-established nursing home and retirement living community.
A new and exciting opportunity has arisen to join a well-established provider offering skilled nursing care and retirement living in West London.
We are seeking a motivated and customer-focused Sales Assistant to support enquiries and manage the customer journey from enquiry to admission. Working closely with the Head of Sales, you'll play a vital role in promoting both the nursing home and a nearby retirement living community offering hotel-style independent living.
This newly created role supports the sales function and would suit someone with experience in elderly care, administration, and customer service who is looking to step into a more commercially focused position within the care sector.
Responsibilities:
- Manage the enquiry database - ensuring it's kept up to date and all leads are followed up
- Handle incoming enquiries via phone, email, and in person
- Support customers and their families throughout their journey from enquiry to move-in
- Liaise with internal care and nursing teams to ensure a smooth and supportive process
- Assist with sales activity for retirement living apartments, including both rentals and sales
- Maintain accurate records and follow up on all leads from various sources
- Represent the service professionally at all times, maintaining a high standard of personal presentation
Requirements:
- Experience working in a care environment (e.g. senior care assistant, receptionist, or administrator)
- Confident, well-presented, and able to build rapport with older people and their families
- Comfortable working in a nursing home setting with residents who have high care needs
- Organised, administratively skilled, and able to manage multiple enquiries efficiently
- A genuine interest in care and supporting people through the admissions process
- Willing to be trained and shadow the Head of Sales to develop full knowledge of the sales cycle
Remuneration and Benefits:
Salary £26,000 - £30,000 depending on experience + Bonus up to £5,000
Based onsite | Full-time, Permanent | Monday to Friday | 9:00-17:30
Interested? Contact Lisa at Bright Selection for more information.
Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles and, if we do so, you will receive an email letting you know this.
Sales & Marketing Assistant employer: Bright Selection Ltd
Contact Detail:
Bright Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Assistant
✨Tip Number 1
Familiarise yourself with the elderly care sector, especially the specific needs and challenges faced by nursing homes. This knowledge will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the care industry, particularly those who work in sales and marketing roles. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your experience in customer service and how it relates to managing enquiries and supporting families. Think of specific examples where you've successfully handled similar situations, as this will showcase your suitability for the role.
✨Tip Number 4
Research the nursing home and retirement living community you're applying to. Understanding their values, services, and community involvement will allow you to tailor your conversation and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Sales & Marketing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in elderly care, administration, and customer service. Emphasise any roles where you managed enquiries or supported customers, as this aligns with the responsibilities of the Sales & Marketing Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your genuine interest in supporting people through the admissions process. Mention specific experiences that demonstrate your ability to build rapport with older people and their families.
Highlight Organisational Skills: In your application, emphasise your organisational skills and ability to manage multiple enquiries efficiently. Provide examples of how you've successfully handled similar tasks in previous roles.
Show Willingness to Learn: Express your eagerness to be trained and shadow the Head of Sales. This shows that you are proactive and willing to develop your knowledge of the sales cycle, which is crucial for this position.
How to prepare for a job interview at Bright Selection Ltd
✨Show Your Passion for Care
Make sure to express your genuine interest in the care sector during the interview. Share any personal experiences or motivations that led you to pursue a role in elderly care, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple enquiries and maintaining an up-to-date database, be prepared to discuss your organisational strategies. Provide examples of how you've successfully managed similar tasks in previous roles.
✨Build Rapport with the Interviewer
As the position requires building relationships with older people and their families, showcase your interpersonal skills. Engage in friendly conversation and demonstrate your ability to connect with others during the interview.
✨Prepare Questions About the Sales Process
Show your eagerness to learn by preparing thoughtful questions about the sales cycle and the support you'll receive from the Head of Sales. This will highlight your willingness to grow and adapt in the role.
