Senior Customer Relationship Manager Chelmsford | £60,000–£65,000 + OTE We are looking for an established senior care home sales professional with experience of working across multiple homes and a proven track record of driving occupancy, revenue and commercial performance. This is a senior sales appointment within a large luxury care home, suited to someone who has previously held regional, divisional or multi-site responsibility and is comfortable working at both a strategic and hands-on level. Working closely with the General Manager, you’ll take ownership of sales performance, using your understanding of revenue, budgets, occupancy, fee levels, pipeline and conversion to identify opportunities, troubleshoot performance and drive continued growth. You’ll also lead the full CRM function within the home, developing the local market and professional referral network, generating new enquiries, managing pipeline and conversion and supporting families from initial enquiry through to move-in. We’re looking for someone who can demonstrate: Previous regional, divisional or multi-site care home sales experience Strong understanding of revenue, budgets, occupancy and commercial performance A track record of improving sales performance and driving growth Experience working alongside Home Managers and operational leaders ...
Senior Customer Relationship Manager in Essex employer: Bright Selection Careers
Bright Selection is an exceptional employer, offering a supportive and stable work environment for a Registered Manager in a well-established children's residential home. With a strong focus on employee growth, competitive benefits including a performance-related bonus, and a commitment to maintaining high standards of care, this role provides the opportunity to lead a dedicated team while making a meaningful impact in the lives of young people. The culture promotes work-life balance with a predominantly Monday to Friday schedule and additional leave for personal wellbeing.
