At a Glance
- Tasks: Lead and build an internal IT support team while managing incidents and driving ITSM processes.
- Company: Bright Purple, a forward-thinking company focused on enhancing IT capabilities.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Hands-on leadership role with opportunities for collaboration across teams.
- Why this job: Shape the future of IT support and make a real difference in a growing team.
- Qualifications: Deep ITIL expertise and practical experience in ITSM processes required.
The predicted salary is between 55000 - 65000 £ per year.
Bright Purple is seeking an IT Support Team Leader to build and lead our internal IT capability from the ground up in the United Kingdom.
This hands-on leadership role requires deep ITIL expertise and practical experience implementing ITSM processes.
You will manage incidents, problems and changes, line-manage IT support engineers, and drive the deployment of a new ITSM helpdesk while collaborating with development and QA teams to improve IT delivery and compliance.
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IT Service Leader: ITIL Expert, Azure & ITSM Builder in Rayleigh employer: Bright Purple
Bright Purple is an excellent employer that fosters a collaborative and innovative work culture in High Wycombe, where employees are encouraged to grow their skills in cutting-edge Microsoft technologies. With a focus on professional development and a commitment to work-life balance, we offer unique opportunities for career advancement while shaping the future of workplace technology. Join us to be part of a dynamic team that values your contributions and supports your journey in the tech industry.
