Bright Purple is actively seeking a Customer Success Manager, SMB to own a portfolio of hospitality customers from onboarding through renewal and growth. You will blend sharp commercial instinct with relationship-building to drive retention and measurable ROI.
You’ll monitor health and usage data, deliver scalable programs, and collaborate with Product, Marketing, Sales and Finance to align success plans with the broader strategy.
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Hospitality SMB Success Manager: Data-Driven Renewals employer: Bright Purple
Bright Purple is an exceptional employer that fosters a high-performing and collaborative work culture, where innovation thrives. With a focus on AI-assisted coding and cutting-edge technologies like C# and Azure, employees are empowered to take ownership of their projects while enjoying flexible hybrid work arrangements in vibrant cities like London or Edinburgh. The company prioritises employee growth through continuous learning opportunities and encourages a supportive environment that values best practices across the development lifecycle.
