At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Up to £65,000 salary, 4-day work week, and career growth opportunities.
- Other info: Fast-paced environment with opportunities to level up your expertise.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: 1-2 years in IT support or networking; strong troubleshooting skills.
The predicted salary is between 65000 - 65000 € per year.
Scotland – occasional travel to office in Edinburgh
Schedule: 4 Day week Rotating shift (includes nights/weekends)
Salary Up to £65,000
As a Security Services Engineer, you’ll gain hands‑on experience protecting live production environments from DDoS attacks and other network threats; you will be working shoulder‑to‑shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post‑incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity, networking.
What we’re looking for:
- 1–2 years’ experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals – TCP/IP, routing, and packet analysis – with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast‑paced, shift‑based environment (including nights and weekends).
Nice to have:
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you’re early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer in Edinburgh employer: Bright Purple
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and collaboration. As a Network Support Engineer, you'll enjoy a four-day work week with flexible shifts, competitive salary, and the opportunity to develop your skills in a supportive environment focused on cybersecurity excellence. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Edinburgh
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview like it’s a live incident response! Brush up on your networking fundamentals and be ready to discuss real-world scenarios. Show us you can think on your feet!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Network Support Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in networking and IT support. We want to see how your skills align with the role, so don’t be shy about showcasing your troubleshooting instincts and any hands-on experience you've had.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about network security and how your background makes you a great fit for our team. We love seeing enthusiasm and a bit of personality!
Showcase Your Skills:If you’ve got experience with SIEM tools or any industry certifications, make sure to mention them! We’re looking for candidates who are eager to level up their expertise, so let us know what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Bright Purple
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've triaged and resolved incidents in previous roles. Think about specific situations where you had to stay calm under pressure and how you communicated with customers during those times. This will highlight your ability to handle the fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would document procedures or contribute to post-incident reviews, so having a grasp of these concepts will be beneficial.
✨Show Your Eagerness to Learn
This position is perfect for someone early in their career, so express your enthusiasm for growing your expertise in cybersecurity and networking. Mention any relevant certifications you're pursuing or skills you're currently developing, like scripting or using SIEM tools, to demonstrate your commitment to continuous learning.
