At a Glance
- Tasks: Support end users by installing and configuring desktop hardware and software.
- Company: Bright Purple, a dynamic IT company in central London.
- Benefits: Competitive day rate, hands-on experience, and a collaborative team environment.
- Other info: Inclusive workplace welcoming diverse candidates with excellent career growth opportunities.
- Why this job: Join a busy IT team and enhance your tech skills while providing top-notch support.
- Qualifications: Experience in desktop support and strong troubleshooting skills required.
The predicted salary is between 40000 - 45000 £ per year.
Location: London (central) and onsite
Day Rate: £230 p/d (Inside IR35)
Role Overview: Bright Purple is recruiting for a Desktop Support Technician to join a busy IT team supporting end users across a busy corporate office in London. This is a hands-on role where you’ll be responsible for installing, configuring and supporting desktop hardware and software, resolving technical issues, building new devices and ensuring users receive a high-quality IT support service. You’ll work across a broad range of technologies, supporting both BAU activities and IT projects while maintaining excellent customer service throughout.
Essential Skills:
- Previous experience in a Desktop Support, IT Support or Service Desk role
- Strong knowledge of Windows desktop and laptop support
- Experience troubleshooting hardware, software and peripheral issues
- Experience building, deploying and imaging Windows devices
- Knowledge of Microsoft desktop applications and enterprise software
- Experience supporting printers, email, networking and remote access
- Ability to prioritise and manage incidents through a ticketing system
- Strong troubleshooting and analytical skills
- Excellent communication and customer service skills
Desirable Skills:
- Technical qualification or equivalent commercial experience
- Experience with asset management and hardware lifecycle processes
- Knowledge of Active Directory and endpoint management tools
- Experience supporting Microsoft 365 environments
- Exposure to desktop security, patching and malware protection
Bright Purple is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive recruitment process.
Desktop Support Engineer employer: Bright Purple
Bright Purple is an excellent employer that fosters a collaborative and innovative work culture in High Wycombe, where employees are encouraged to grow their skills in cutting-edge Microsoft technologies. With a focus on professional development and a commitment to work-life balance, we offer unique opportunities for career advancement while shaping the future of workplace technology. Join us to be part of a dynamic team that values your contributions and supports your journey in the tech industry.
