At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Bright Purple, a diverse and inclusive tech employer.
- Benefits: Competitive salary up to £65,000, hybrid work, and career growth.
- Other info: Perfect for early-career individuals eager to deepen their expertise.
- Why this job: Gain hands-on experience in cybersecurity and make a real impact.
- Qualifications: Experience in SOC or IT support with strong networking fundamentals.
Central Belt/Hybrid
Schedule: Rotating shift (includes nights/weekends)
Salary Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity and networking.
What we're looking for:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals: TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
Nice to have:
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash).
- Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
If you're early in your career and hungry to build deep expertise in network security, traffic analysis, and incident response, this role was designed for you.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Network Support Engineer in Edinburgh employer: Bright Purple Resourcing
At Bright Purple, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the field of cybersecurity. Our Central Belt location provides a vibrant environment for professional growth, with opportunities to enhance your skills through hands-on experience in a fast-paced setting. We are committed to diversity and inclusion, ensuring that every team member feels valued and empowered to contribute to our mission of protecting live production environments.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Edinburgh
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network security. Engaging with others in the field can lead to job opportunities and valuable insights.
✨Tip Number 2
Showcase your skills through practical projects. Whether it's setting up a home lab or contributing to open-source projects, having hands-on experience can make you stand out during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your networking fundamentals and troubleshooting techniques. Practice common scenarios you might face as a Network Support Engineer to boost your confidence.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who are proactive. Tailor your approach to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Network Support Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in SOC, IT support, and networking. We want to see how your skills align with the role, so don’t be shy about showcasing your troubleshooting instincts and any relevant certifications.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about network security and how your background makes you a great fit for our team. We love seeing enthusiasm and a bit of personality!
Showcase Relevant Experience:When detailing your past roles, focus on experiences that relate to incident response, DDoS attacks, and network monitoring. We’re keen to see how you’ve tackled challenges in fast-paced environments, especially under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bright Purple Resourcing
✨Know Your Networking Fundamentals
Brush up on your TCP/IP, routing, and packet analysis skills. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to DDoS attacks and network security. This will show that you have a solid foundation and can think critically under pressure.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've triaged and resolved security incidents or customer tickets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting instincts and ability to stay organised in a fast-paced environment.
✨Familiarise Yourself with ITIL Processes
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you would handle a specific incident, so having a clear understanding of these processes will help you stand out.
✨Show Your Passion for Continuous Learning
Express your eagerness to grow your expertise in cybersecurity and networking. Mention any relevant certifications you’re pursuing or recent projects you've worked on. This demonstrates your commitment to the field and aligns with the company's values of continuous improvement.
