At a Glance
- Tasks: Protect live environments from network threats and resolve security incidents.
- Company: Dynamic tech firm focused on cybersecurity and innovation.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Other info: Fast-paced environment with rotating shifts and excellent career advancement potential.
- Why this job: Join a team tackling real-world challenges in cybersecurity and make a difference.
- Qualifications: Experience in IT support, networking, and a passion for cybersecurity.
The predicted salary is between 65000 - 65000 € per year.
Central Belt/Hybrid
Schedule: Rotating shift (includes nights/weekends)
Salary Up to £65,000
As a Security Services Engineer, you'll gain hands-on experience protecting live production environments from DDoS attacks and other network threats. You will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests).
- Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity, networking.
What we're looking for:
- 12 years experience in a SOC, IT support, networking...
Network Support Engineer in Bonnyrigg employer: Bright Purple Resourcing
Join a dynamic team as a Network Support Engineer in the Central Belt, where you'll be at the forefront of cybersecurity, tackling real-time network threats and enhancing your skills in a supportive, collaborative environment. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement. With competitive salaries and a culture that values innovation and teamwork, we are dedicated to making your career both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Bonnyrigg
✨Tip Number 1
Network Support Engineers need to showcase their hands-on experience. When networking, don’t just talk about your skills; share specific examples of how you've triaged incidents or resolved customer tickets in high-pressure situations.
✨Tip Number 2
Get familiar with the latest trends in cybersecurity and network threats. We recommend following industry news and participating in forums. This knowledge will not only help you in interviews but also show that you're proactive and passionate about your field.
✨Tip Number 3
Practice your incident response skills! Simulate scenarios where you have to deal with DDoS attacks or other network threats. This will prepare you for real-life situations and demonstrate your problem-solving abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Network Support Engineer in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Support Engineer role. Highlight relevant experience, especially in SOC and IT support, and don’t forget to mention any specific skills related to DDoS protection and network monitoring.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cybersecurity and how your experience aligns with our needs. Be sure to mention your hands-on experience and any specific incidents you've successfully managed.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've triaged and resolved security incidents in the past. We love seeing candidates who can think on their feet and handle pressure, so share those stories!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at Bright Purple Resourcing
✨Know Your Stuff
Make sure you brush up on your networking and cybersecurity knowledge. Familiarise yourself with common threats like DDoS attacks and how to mitigate them. Being able to discuss real-world scenarios will show that you're not just book-smart but also practical.
✨Showcase Your Experience
Prepare to talk about your previous roles in SOC or IT support. Have specific examples ready where you triaged incidents or resolved customer tickets. This will help demonstrate your hands-on experience and problem-solving skills.
✨Understand the ITIL Framework
Since the role involves working within ITIL processes, make sure you understand the basics of Incident, Change, Problem, and Service Requests. You might be asked how you've applied these processes in past roles, so be ready to share your insights.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for monitoring network traffic, or how they handle post-incident reviews. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
