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- Tasks: Support clients and data centers while monitoring daily operations and running control reports.
- Company: Join Bright Purple, a dynamic company focused on managed services in Livingston.
- Benefits: Enjoy flexibility with 3 days of remote work and comprehensive health support.
- Why this job: Be part of a close-knit team with opportunities for career growth and impactful work.
- Qualifications: Experience in B2B support, knowledge of SQL Server, Powershell, and ITIL is essential.
- Other info: Competitive salary ranging from £40,000 to £55,000 based on experience.
The predicted salary is between 32000 - 46000 £ per year.
Managed Services Analyst Livingston Hybrid Bright Purple are on the lookout for an experienced IT professional who has experience with B2B support to join our client\’s Livingston office. You will be joining a close-knit Managed Services team who support operations both internally and externally. As well as a competitive salary of £40,000 – £55,000 depending on experience, benefits include: Flexibility, work from home 3days per week Employee health and wellbeing support Career progression opportunities What you\’ll be doing: Liaisingwith clients, customersand data centres Monitoring, checking, and completing daily processing and batch tasks Running control reports Supporting software and deploying applications Meet operational SLAs What we are looking for: Experience working in a similar role, with knowledge of ITIL B2B support with strong client engagement skills Good knowledge SQL Server and Powershell Knowledge of Relationaldatabases Able t…
Managed Service Analyst employer: Bright Purple Careers
Contact Detail:
Bright Purple Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Service Analyst
✨Tip Number 1
Make sure to highlight your experience with B2B support in your conversations. This role requires strong client engagement skills, so be prepared to discuss specific examples of how you've successfully managed client relationships in the past.
✨Tip Number 2
Familiarize yourself with ITIL principles and be ready to discuss how you've applied them in your previous roles. This knowledge will demonstrate your understanding of best practices in managed services.
✨Tip Number 3
Brush up on your SQL Server and PowerShell skills. Be prepared to talk about any relevant projects or tasks where you utilized these technologies, as they are crucial for this position.
✨Tip Number 4
Show your enthusiasm for working in a close-knit team environment. Share experiences that illustrate your ability to collaborate effectively with colleagues and clients, as teamwork is essential in this role.
We think you need these skills to ace Managed Service Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B support and Managed Services. Emphasize your skills in SQL Server, Powershell, and any relevant ITIL knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your client engagement skills and your ability to meet operational SLAs. Mention specific examples from your previous roles that demonstrate your expertise.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the job description. Focus on your experience with monitoring, processing tasks, and supporting software deployments.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a close-knit team and contribute to the company's success. Mention how the flexibility and career progression opportunities align with your professional goals.
How to prepare for a job interview at Bright Purple Careers
✨Showcase Your B2B Support Experience
Make sure to highlight your previous experience in B2B support during the interview. Be prepared to discuss specific examples of how you've successfully engaged with clients and resolved their issues.
✨Demonstrate Your Technical Skills
Since the role requires knowledge of SQL Server and Powershell, be ready to talk about your experience with these technologies. You might even be asked to solve a technical problem on the spot, so brush up on your skills beforehand.
✨Understand ITIL Principles
Familiarize yourself with ITIL best practices, as they are crucial for this position. Be prepared to explain how you have applied ITIL principles in your previous roles to improve service delivery.
✨Prepare Questions About the Team and Culture
Since you'll be joining a close-knit Managed Services team, it's important to show your interest in the team dynamics. Prepare thoughtful questions about the team's culture and how they collaborate to support operations.
