Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a supportive team to ensure exceptional care and smooth clinic operations.
- Company: Join a thriving veterinary practice in the heart of Crawley.
- Benefits: Enjoy a healthy work-life balance and a chance to make a real difference.
- Why this job: Shape the future of a community-focused practice while developing your leadership skills.
- Qualifications: 2+ years in people management, preferably in veterinary or healthcare.
- Other info: Dynamic environment with opportunities for professional growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced people manager looking for your next challenge? My client in West Sussex has an exciting opportunity for a Practice Manager to join a friendly, supportive team and play a key role in the continued success of a thriving practice. Working closely with a Regional Director (ROD) and Partner, you'll ensure the smooth, efficient, and compliant running of the clinic, while leading and inspiring the team to deliver exceptional care to our patients and clients.
About the Practice
The practice is a spacious, well-equipped clinic featuring an internal IDEX machine and a large surgical theatre. Proud to be at the heart of the local community, located in the leafy suburbs of Crawley—just a short walk from local shops, the beautiful Mill Pond (perfect for spotting kingfishers), and with great transport links to both London and Brighton. You'll be joining a dedicated and compassionate team consisting of 2 vets (including a new graduate), 1 Head Nurse, 2 student nurses, and both veterinary and client care assistants. They pride themselves on being professional, approachable, and flexible, creating a supportive environment where both staff and clients feel valued.
The Role
As Practice Manager, you'll take ownership of the practice's success from every angle—client experience, patient care, team wellbeing, compliance, and commercial growth. This role is ideal for someone with at least 2 years' experience in operations and people management, preferably within veterinary, healthcare, or a similar environment.
Key responsibilities include:
- Client Care: Ensuring an outstanding experience for every client, handling feedback, and driving improvements.
- Team Leadership: Line-managing all staff, overseeing recruitment, development, and engagement to create a happy and high-performing team.
- Compliance & Standards: Maintaining best practice in clinical facilities, health & safety, and regulatory requirements.
- Commercial Performance: Working with the Lead Vet and RD to meet KPIs, manage costs, and maximise revenue opportunities.
- Rota Management: Planning rotas and managing leave to ensure effective clinic coverage.
- Communication & Community: Sharing key messages internally and representing the clinic in the local community.
What They're Looking For
- Proven leadership and people management skills.
- Strong organisational and communication abilities.
- Experience in healthcare, veterinary, or a similar client-focused environment.
- Solid understanding of compliance, standards, and operational best practice.
- Commercial awareness with experience of managing budgets and KPIs.
- Proficiency with Microsoft Office and good numeracy/analytical skills.
- A proactive, supportive, and positive approach to leadership.
This is a fantastic opportunity to shape the future of a thriving practice, while ensuring a healthy work-life balance for your team. You'll be joining a progressive, supportive organisation that values both its clients and its colleagues, giving you the chance to make a real difference every day.
Practice manager vacancy, veterinary background required, West Sussex in London employer: Bright Leaf Recruitment
Contact Detail:
Bright Leaf Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice manager vacancy, veterinary background required, West Sussex in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on an opportunity that’s not advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Understand their values, services, and community involvement. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or improved client experiences in previous roles. This will demonstrate that you’re ready to take ownership of the practice's success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might not be listed elsewhere. Plus, our expert recruiters are here to help you find the perfect fit for your career goals.
We think you need these skills to ace Practice manager vacancy, veterinary background required, West Sussex in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in people management and the veterinary field. We want to see how your skills align with the role of Practice Manager, so don’t hold back!
Showcase Your Leadership Skills: As a Practice Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams or improved client experiences in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Bright Leaf Recruitment
✨Know Your Practice Inside Out
Before the interview, make sure you research the practice thoroughly. Understand their values, services, and community involvement. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed people, resolved conflicts, or improved team performance. Highlighting these skills will demonstrate that you're ready to inspire and support the staff.
✨Prepare for Compliance Questions
Given the importance of compliance in veterinary practices, be ready to discuss your understanding of health and safety regulations, as well as operational best practices. Brush up on relevant laws and standards to show that you can maintain high-quality care and safety.
✨Engage with the Community Aspect
Since the practice prides itself on being part of the local community, think about how you can contribute to this aspect. Be prepared to share ideas on community engagement and how you can enhance client relationships, which will show that you’re aligned with their mission.
