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For Companies At a Glance
- Tasks: Lead market insights and competitive analysis to drive strategic growth.
- Company: Bright Horizons is a leading provider of Work + Family services, committed to supporting families in need.
- Benefits: Enjoy flexible working, discounted childcare, and a variety of retail discounts.
- Why this job: Join a Great Place to Work with a strong focus on values and community impact.
- Qualifications: Bachelor’s degree required; 5+ years in market intelligence or business analysis preferred.
- Other info: Remote work with occasional travel to Northampton and London; paid volunteer day each year.
The predicted salary is between 36000 - 60000 £ per year.
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Location: Remote with some travel to our offices in Northampton and London
Type: Full Time / 9,00am-5.30pm / Monday to Friday
Closing Date: 4th August 2025
Purpose of the Role
Market Intelligence Manager – Work + Family Division
Join our Business Intelligence team to lead market insights and competitive analysis that drive strategic growth. Reporting to the VP of Growth Enablement and Operations, you’ll deliver actionable intelligence to support client engagement and positioning of Bright Horizons’ Work + Family services. You’ll monitor trends, analyse competitors, track policy changes, and collaborate with experts to keep us ahead in market understanding.
What we can offer you
Our benefits include, but are not limited to:
Flexible working and holiday entitlements
40% discounted childcare
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Why Bright Horizons?
We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you’d be a great fit to join one of our 300 nurseries across the UK. We’ve also been voted Great Place to Work every year since 2006 – as well achieving Great Place for Wellbeing, Women, and Development.
Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!
Responsible For:
Market Analysis & Trend Identification
Conduct comprehensive analysis of trends across our focus sectors that have potential business impact
Identify and evaluate emerging trends from adjacent sectors that could provide future growth opportunities
Develop and maintain sector-specific benchmark data to inform strategic positioning
Create regular market intelligence reports and presentations for leadership and client teams
Monitor and analyse competitor activities, strategies, and market positioning
Develop competitive intelligence frameworks to assess threats and opportunities
Provide strategic recommendations on how to position Bright Horizons\’ Work + Family services against competitors
Track competitor pricing, service offerings, and market messaging
Policy & Regulatory Monitoring
Track relevant government policy developments that could impact our clients and service utilisation
Analyse policy implications and provide recommendations to internal stakeholders
Maintain awareness of regulatory changes across our key markets and sectors
Collaborate with internal teams to assess policy impact on business operations
Content Management & Knowledge Sharing
Utilise and maintain Highspot as the primary content management system for market intelligence
Ensure all insights, reports, and analysis are easily accessible to relevant client teams
Maintain Highspot as the single source of truth for market intelligence content
Create and update content libraries to support sales and client engagement activities
Stakeholder Engagement & Network Building
Build and maintain a network of external subject matter experts across relevant industries
Establish relationships with key market analysts, researchers, and thought leaders
Collaborate with internal teams, such as marketing and research, to gather market feedback and insights
Facilitate knowledge sharing sessions and market briefings for internal stakeholders
Technical & Analytical Skills
Sharp data analysis and research skills
Skilled in Power BI, Tableau, and presentation tools
Solid grasp of stats and market modelling
Industry Know-How
Background in HR, benefits, or family services a plus
Knows the ins and outs of policy and regulation
Competitive intelligence savvy
Strong on trends and market forecasting
Education & Experience
Bachelor’s in business, Economics, Market Research, or related field (Master’s preferred)
5+ years in market intelligence, competitive or business analysis
Strong B2B research background, ideally in professional services or workplace solutions
Experience with CMS tools, preferably Highspot or similar
We look forward to receiving your application!
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Market Intelligence Manager employer: Bright Horizons
Contact Detail:
Bright Horizons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Intelligence Manager
✨Tip Number 1
Familiarise yourself with the latest trends in market intelligence and competitive analysis. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the HR, benefits, or family services sectors. Building connections can provide you with insights into the industry and may even lead to referrals for the Market Intelligence Manager position.
✨Tip Number 3
Showcase your analytical skills by preparing a case study or presentation on a recent market trend relevant to Bright Horizons. This demonstrates your proactive approach and ability to deliver actionable insights.
✨Tip Number 4
Research Bright Horizons' Work + Family services thoroughly. Understanding their offerings and how they compare to competitors will enable you to articulate your strategic recommendations effectively during discussions.
We think you need these skills to ace Market Intelligence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in market intelligence, competitive analysis, and any specific tools mentioned in the job description, such as Power BI or Tableau. Use keywords from the job listing to align your skills with what Bright Horizons is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for market intelligence and how your values align with Bright Horizons' HEART values. Provide examples of how you've successfully conducted market analysis or developed strategic recommendations in previous roles.
Showcase Analytical Skills: Highlight your analytical skills by including specific examples of how you've used data analysis to drive business decisions. Mention any experience you have with CMS tools like Highspot, as well as your ability to track and interpret market trends.
Prepare for Potential Questions: Think about potential interview questions related to market intelligence and stakeholder engagement. Be ready to discuss how you've built networks with external experts and how you've collaborated with internal teams to share insights effectively.
How to prepare for a job interview at Bright Horizons
✨Understand the Company Values
Bright Horizons is driven by their HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Make sure to reflect on how your personal values align with these during the interview, as cultural fit is crucial.
✨Showcase Your Analytical Skills
As a Market Intelligence Manager, you'll need sharp data analysis skills. Be prepared to discuss specific examples of how you've used data to drive strategic decisions in previous roles, especially using tools like Power BI or Tableau.
✨Prepare for Competitor Analysis Questions
Expect questions about how you would approach competitor analysis and market trend identification. Have a few strategies in mind that demonstrate your understanding of competitive intelligence frameworks and how they can be applied to Bright Horizons' services.
✨Demonstrate Stakeholder Engagement Experience
This role involves building networks and collaborating with various teams. Be ready to share experiences where you've successfully engaged stakeholders or built relationships with external experts, highlighting your communication and interpersonal skills.
