At a Glance
- Tasks: Lead parent outreach and support nursery operations with administrative tasks.
- Company: Bright Horizons, a top-rated workplace committed to child welfare.
- Benefits: Competitive salary, childcare discounts, enhanced leave, and wellness perks.
- Why this job: Make a real difference in children's lives while developing your career.
- Qualifications: Experience in administration and outstanding customer service skills required.
- Other info: Join an inclusive team with great growth opportunities and support.
The predicted salary is between 29328 - 29328 Β£ per year.
As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.
Qualifications
- Previous experience within an administrative role
- Proven track record of delivering outstanding customer service
- Ability to resolve customer issues and make independent decisions
- Strong organisational skills, and the ability to work in a fast-paced environment
- Proficient in Word, Excel, PowerPoint, and data entry
- Great communication skills, with colleagues, children, and parents
Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS. If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today!
Benefits
- Β£29,328.00 per annum
- Childcare discount of 40% for first child
- Enhanced parental leave
- 20 days annual leave, plus bank holidays and paid Christmas closure.
- Ability to also purchase additional leave
- Pension
- Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
- Professional development programme access for every stage of your career, including access to a careers coach
Early Years Regional Administrator employer: Bright Horizons
Contact Detail:
Bright Horizons Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Early Years Regional Administrator
β¨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. We recommend role-playing with a friend to boost your confidence!
β¨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks in a fast-paced environment, and be ready to discuss them!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Early Years Regional Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your previous administrative experience and customer service skills. We want to see how you've made a difference in past roles, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about working with children and how your skills align with the Early Years Administrator role. Keep it friendly and professional β we love a personal touch!
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects at once. Weβre looking for someone who can thrive in a fast-paced environment, so let us know how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets into the right hands. Plus, youβll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Bright Horizons
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Early Years Administrator. Familiarise yourself with parent outreach initiatives, financial queries, and invoicing processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your Customer Service Skills
Since delivering outstanding customer service is key for this position, prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your ability to make independent decisions and how youβve positively impacted customer satisfaction.
β¨Demonstrate Your Organisational Skills
In a fast-paced environment, strong organisational skills are crucial. Be ready to discuss how you manage multiple tasks, prioritise effectively, and keep everything on track. You might even want to share a specific instance where your organisational skills made a difference.
β¨Communicate Clearly and Confidently
Great communication is essential, especially when dealing with parents and colleagues. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your communication style and ensure you come across as approachable and professional.