Hybrid | Northampton (with occasional travel to Head Office)
Full Time | 37.5 hours per week | Monday to Friday
Competitive Salary (DOE)
Closing Date: 17 October 2026 or sooner if right candidate is hired
At Bright Horizons, our support functions play a vital role in enabling over 270 nurseries across the UK to deliver exceptional care and education to more than 10,000 children. We're looking for a highly skilled Time & Attendance Lead to join our team and take ownership of our UK Time & Attendance operations while driving continuous improvement across our systems and processes.
The Opportunity
This is an exciting opportunity for an experienced Time & Attendance professional to become the subject matter expert for our UK T&A function. Working closely with Payroll, HR, Finance, and HR Systems teams, you will ensure our Time & Attendance processes are accurate, efficient, and aligned to business needs, while enhancing the employee and manager experience.
You will play a key role in maintaining and improving our current UKG platform, managing complex issues, supporting payroll accuracy, and delivering engaging training solutions across the business.
What You'll Be Doing
Leading all UK Time & Attendance operational activities, ensuring key processes are completed accurately and on time
Acting as the go-to expert for complex T&A queries and system issues
Managing and resolving support tickets while providing guidance and training to managers and system users
Working closely with Payroll to ensure accurate downstream processing and seamless data flow
Designing and delivering training programmes, onboarding sessions, e-learning content, and user guides
Identifying risks, inefficiencies, and recurring issues, implementing sustainable solutions to improve processes and employee experience
Supporting system testing, reporting, annual leave loading activities, and continuous improvement initiatives
What We're Looking For
- Strong experience working with Time & Attendance and/or HRIS systems
- Excellent understanding of end-to-end T&A processes and payroll impacts
- Experience investigating root causes and resolving complex system or process issues
- Ability to translate business requirements into practical process or system solutions
- Strong stakeholder management and communication skills
- Experience coaching, mentoring, and supporting users through change
- Experience with UKG and/or Workday
- Previous experience within a payroll, HR systems, or shared services environment
- Experience leading process improvement initiatives
About You
You'll be someone who:
- Takes ownership and accountability for outcomes
- Proactively identifies opportunities to improve systems and ways of working
- Builds strong relationships across teams and functions
- Enjoys sharing knowledge and developing others
- Demonstrates integrity, professionalism, and a customer-focused approach
- Embodies our HEART principles of Honesty, Excellence, Accountability, Respect, and Teamwork
- A DBS is required for this opportunity
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Time and Attendance Lead (Payroll) in Northampton employer: Bright Horizons UK
Bright Horizons Fulham Wharf Day Nursery and Preschool offers a vibrant work culture where you can lead a dedicated team in delivering exceptional care and education to children. With a strong focus on employee growth, you will benefit from extensive training opportunities, a generous leave entitlement of 36 days, and comprehensive wellbeing support, making it an ideal environment for those passionate about early years education in the heart of London.
