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- Tasks: Lead strategic sales and secure high-value enterprise contracts with senior HR leaders.
- Company: Join Bright Horizons, a top-rated workplace committed to family and wellbeing.
- Benefits: Enjoy flexible working, discounted childcare, and a range of employee discounts.
- Why this job: Make a real impact by partnering with C-suite executives and shaping workforce solutions.
- Qualifications: 8-10 years in B2B sales with a focus on enterprise-level deals and strong relationship management.
- Other info: Be part of an inclusive team that values your contributions and supports your growth.
The predicted salary is between 67000 - 84000 £ per year.
Client Director
Salary: From £67k per annum
Location: Remote with some travel to our offices in Northampton and London
Type: Full Time / 9,00am-5.30pm / Monday to Friday
Closing Date: 1/9/25 or until right candidate is hired
Purpose of the Role
The Client Director is a senior sales role in Bright Horizons\’ Work + Family division, focused on securing seven-figure enterprise contracts. Acting as a trusted advisor to senior executives, they bring market insights and strong business cases to demonstrate ROI.
Targeting Global Heads of Benefits and Chief People Officers, the role involves navigating complex sales cycles and building relationships across stakeholder groups. It requires strategic selling, close collaboration with Client Relationship Directors, and smooth handover from prospect to client. Using Salesforce CRM, the Client Director maintains disciplined sales practices while embodying Bright Horizons\’ HEART values in all interactions
What we can offer you
Our benefits include, but are not limited to:
- Flexible working and holiday entitlements
- 40% discounted childcare
- Annual awards gala
- Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
- Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Why Bright Horizons?
We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you\’d be a great fit to join one of our 300 nurseries across the UK. We\’ve also been voted Great Place to Work every year since as well achieving Great Place for Wellbeing, Women, and Development.
Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year
Responsible For:
Strategic Business Development
- Identify and secure high-value enterprise clients through targeted outreach and strategic engagement.
- Develop and execute comprehensive account strategies, fostering strong stakeholder relationships.
- Build and maintain a robust sales pipeline using a consultative, insight-led approach.
- Lead complex, multi-stakeholder sales cycles from initial contact through to contract closure.
Trusted Advisor & Relationship Management
- Act as a strategic partner to senior HR leaders, offering tailored workforce solutions.
- Share market intelligence and thought leadership to influence client strategy.
- Deliver compelling executive-level presentations and facilitate strategic workforce planning discussions.
- Engage and align cross-functional stakeholders, including HR, Finance, and Real Estate.
Business Case Development & ROI Articulation
- Collaborate with internal teams to develop data-driven business cases that address client challenges.
- Translate client needs into measurable outcomes and strategic value.
- Present ROI models and tailored value propositions to C-suite decision-makers.
- Stay attuned to industry trends to ensure relevance and impact of proposed solutions.
Sales Process Excellence & CRM Management
- Maintain accurate and up-to-date records of all sales activities and forecasts in Salesforce.
- Provide timely pipeline updates and strategic account insights to internal stakeholders.
- Ensure alignment with established sales methodologies and best practices.
Cross-Functional Collaboration
- Partner with internal teams to ensure seamless client onboarding and transition to account management.
- Collaborate with subject matter experts throughout the sales cycle to enhance solution design.
- Contribute to the evolution of service offerings and go-to-market strategies.
- Capture and relay client feedback to inform continuous improvement and innovation.
Essential Experience
Sales Leadership & Performance
- 8–10 years of successful B2B sales, including enterprise-level deal closures
- Consistently exceeded seven-figure sales targets
- Skilled in managing complex, multi-stakeholder sales cycles
- Strong relationships with C-level and senior HR leaders
Industry & Market Expertise
- In-depth knowledge of HR benefits, wellbeing, and work-life solutions
- Experience selling to Global Benefits teams and Chief People Officers
- Proficient in ROI modelling and business case development
- Familiar with enterprise procurement and contract negotiation
Technical & Sales Proficiency
- Advanced Salesforce CRM user with strong opportunity management
- Confident presenter with executive-level communication skills
- Experienced in consultative and solution-based selling
- Skilled in financial modelling for service-based offerings
Education
- Bachelor\’s degree required; MBA or relevant advanced degree preferred
- Professional sales training or certification (e.g., Miller Heiman, Challenger Sale, SPIN Selling) strongly preferred
- Experience in professional services, HR technology, benefits administration, or related industries preferred
Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for Please note, due to our sector all roles are subject to an Enhanced DBS. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.
We look forward to receiving your application
If you experience any problems, please email and we will be happy to help.
Client Director employer: Bright Horizons Family Solutions Limited UK
Contact Detail:
Bright Horizons Family Solutions Limited UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially Bright Horizons' HEART values. Tailor your responses to show how you embody these values and can contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Client Director. Highlight your success in securing enterprise contracts and managing complex sales cycles.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind.
We think you need these skills to ace Client Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Director role. Highlight your experience in B2B sales and any successful enterprise-level deals you've closed. We want to see how you’ve navigated complex sales cycles and built relationships with senior executives.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of the HR benefits landscape and how your skills align with our HEART values. Let us know why you’re passionate about this role and how you can contribute to our mission.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Quantify your successes, like exceeding sales targets or developing impactful business cases. We love numbers that tell a story about your capabilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Bright Horizons Family Solutions Limited UK
✨Know Your Numbers
As a Client Director, you'll need to demonstrate your ability to exceed seven-figure sales targets. Be prepared to discuss specific examples of how you've achieved this in the past, including any metrics or KPIs that showcase your success.
✨Master the Art of Storytelling
When presenting your business cases and ROI models, use storytelling techniques to engage your audience. Share compelling narratives about how your solutions have positively impacted previous clients, making it relatable and memorable for the interviewers.
✨Research the Company Culture
Bright Horizons values HEART principles. Familiarise yourself with these values and think of examples from your experience that align with them. This will show that you not only understand their culture but also embody it in your professional life.
✨Prepare for Complex Scenarios
Expect questions about navigating complex sales cycles and managing multiple stakeholders. Prepare scenarios where you've successfully led such processes, highlighting your strategic thinking and relationship-building skills to impress the interviewers.
