At a Glance
- Tasks: Manage client relationships and review contracts while coordinating new client onboarding.
- Company: Join a dynamic Sales & Marketing team in East Grinstead.
- Benefits: Competitive salary up to £35,000 and full-time hours with growth opportunities.
- Other info: Regular office attendance with occasional client travel required.
- Why this job: Combine relationship management with commercial responsibilities in a varied role.
- Qualifications: Experience in account management or contract administration is essential.
The predicted salary is between 31500 - 38500 £ per year.
Are you an organised, commercially minded Account Manager who enjoys building strong client relationships and has an eye for detail when it comes to contracts?
We're looking for an Account Manager to join a busy Sales & Marketing team, managing client relationships, reviewing commercial agreements and coordinating the onboarding of new clients.
This is a varied role offering the opportunity to combine relationship management with commercial and contractual responsibilities.
The Role
- Manage a portfolio of business clients, building strong relationships and supporting client retention.
- Review third-party contracts and service agreements, identifying key terms, obligations, renewal dates and potential issues.
- Coordinate new client onboarding, working with internal teams to ensure a smooth handover.
- Support contract renewals, account development and opportunities to grow existing relationships.
- Prepare account reports, attend client meetings and support business events, roadshows and webinars.
About You
- Experience in account management, client services, contract administration or a similar commercial role.
- Practical experience reviewing contracts, service agreements or commercial terms.
- Excellent communication, organisation and attention to detail.
- A commercially aware, proactive approach with the confidence to manage client relationships and deadlines.
A degree in Law, Business or Contract Management would be beneficial but is not essential if you have relevant practical experience.
What's on Offer?
- Salary of up to £35,000, depending on experience.
- Full-time hours: 37 per week, Monday to Friday.
- A varied, client-facing role within an established Sales & Marketing team.
- The opportunity to develop your commercial and account management experience.
Location: East Grinstead, with regular office attendance and occasional client travel required.
If you have experience in account management and commercial contract review and are looking for your next opportunity, we'd love to hear from you.
Account Manager – Contracts & Client Services in Liverpool employer: Bright Hire Solutions Ltd T/A Brighthire Recruitment
Join a dynamic and growing premium fashion brand in the heart of Belgravia, where creativity and innovation are at the forefront of our marketing efforts. As a Social Media & Digital Marketing Executive, you'll enjoy a supportive work culture that values your ideas and contributions, alongside competitive benefits such as a generous staff discount, ample annual leave, and opportunities for professional growth within a small, collaborative team. This is your chance to make a meaningful impact in a vibrant environment while developing your skills in a fast-paced industry.
Contact Details:
Bright Hire Solutions Ltd T/A Brighthire Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager – Contracts & Client Services in Liverpool
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bright Hire Solutions Ltd T/A Brighthire Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bright Hire Solutions Ltd T/A Brighthire Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Account Manager – Contracts & Client Services in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bright Hire Solutions Ltd T/A Brighthire Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Bright Hire Solutions Ltd T/A Brighthire Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bright Hire Solutions Ltd T/A Brighthire Recruitment!
How to prepare for a job interview at Bright Hire Solutions Ltd T/A Brighthire Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
