Vice President Professional Services Remote VP Professional Services / Remote / Retail / Consumer sectors / Process Improvement £120,000 - £150,000 + Benefits An exciting opportunity for a vice president in professional services, within a VC backed SaaS company with an established international team and some outstanding clients. As part of ongoing growth, they are looking to hire a VP professional services who will ensure outstanding post sale experience and seek to deliver process improvement, team growth and create structure and process that will be effective as the business increases team size. Your main responsibilities in the role will be:
Leading and developing the Professional Services function across an international SaaS organisation
Owning the post-sale customer journey, ensuring clients receive an outstanding implementation and ongoing service experience
Building and refining Professional Services strategy, processes and operating models to support continued high growth
Driving operational efficiency and continuous improvement across Professional Services
Working closely with Sales, Customer Success, Product and other senior stakeholders to ensure a seamless transition from sale through to delivery
Building strong relationships with key clients and acting as a senior escalation point where required To be successful you will likely have:
Proven senior leadership experience within a SaaS or software business
Significant experience leading Professional Services, Services Delivery, Implementation or Consulting functions
Strong commercial understanding of Professional Services, including utilisation, margins, resource planning and delivery performance
Demonstrable experience driving process improvement and operational transformation
Experience working with complex SaaS implementations and enterprise customers
Experience within retail, consumer or adjacent sectors would be highly advantageous VP Professional Services / Remote / Retail / Consumer sectors / Process Improvement VP Professional Services / Remote / Retail / Consumer sectors / Process Improvement VP Professional Services / Remote / Retail / Consumer sectors / Process Improvement Bright Executive Recruitment is acting as an employment agency in relation to this vacancy.
Vice President Professional Services in London employer: BRIGHT EXECUTIVE RECRUITMENT
Join a rapidly growing software company that values its employees and fosters a dynamic work culture. With a focus on employee growth, you will have access to ongoing training and development opportunities, alongside a competitive salary and bonus structure. Enjoy the flexibility of remote work while being part of a collaborative team that prioritises meaningful relationships and customer success.
Contact Details:
BRIGHT EXECUTIVE RECRUITMENT Recruitment Team
