Our Care Assistants are supported by an outstanding team of office staff who are responsible for the smooth day-to-day running of our business.
As a Care Manager, you will work with an extended team of supportive colleagues to run and grow your local branch. We look for nurturing and caring individuals, with previous care experience, who want to play a pivotal role in the team, driving forward a successful home care business. In return, we will invest in developing your skills and mentoring you to achieve career progression.
As a Care Manager, your role will include:
- Recruiting, supporting and leading a growing team of dedicated Care Assistants.
- Handling service enquiries and attending appointments with potential clients.
- Managing all aspects of a client’s care and support.
- Forming good relationships in the community.
This is a permanent full-time contract, and you’ll be required to participate in the on‑call rota Mon‑Thurs too. This is a role that requires being office based.
It is essential you have a driving license and your own car.
What we look for in our care managers
It’s essential that Care Managers fully align with our core company values; Can Do, Own It, Championing People and One Team. Additionally:
- Building relationships:You will be naturally talented at building relationships with people; a core part of the way we grow our local branches.
- Commercial acumen:Although it isn’t essential to have experience in finance you will need to be willing to learn important metrics and business drivers to help understand your part in the bigger Bright Care picture.
- Dream team dynamics:You should recognise the people who are the right fit for the team, and be able to nurture and grow them to bring their best. You’ll play a part in recruiting Care Assistants for the branch.
- Leadership and management:You should possess the combination of personality and leadership skills to make the team of Care Assistants want to follow your direction and motivate them to act towards achieving a common goal.
- Customer care :You will work within the regulatory care requirements and Bright Care ’s standards to deliver the best care experience for those that put their trust in us.
Our Branch Managers Natalie and Laura share what they look for when recruiting Care Managers.
Our Care Managers are part of a supportive team environment with benefits including:
- Performance related bonuses
- Regular, paid for, branch socials
- Two, fully paid for, overnight company events each year
- Ongoing mentorship programme with career progression
- Opportunity to learn wider business operation skills as well as developing experience in private care services.
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