At a Glance
- Tasks: Lead the training strategy and develop engaging learning pathways for customers and staff.
- Company: Join a growing, innovative company in the exciting space industry.
- Benefits: Competitive salary, flexible hours, 36 days holiday, and health cash plan.
- Other info: Enjoy a supportive environment with opportunities for international travel and skill development.
- Why this job: Make a real impact by shaping training programmes and enabling others to succeed.
- Qualifications: Experience in designing technical training and strong organisational skills required.
The predicted salary is between 40000 - 45000 £ per year.
We are looking for an experienced and motivated Training Manager to join our growing team.
The Technical Training Manager will own the full training strategy for customers, internal staff, and value‑added resellers (VARs).
They will be responsible for defining the global training curriculum, establishing and maintaining the certification programme, and ensuring all documentation and knowledge base content meets quality, consistency, and version standards.
The Technical Training Manager will also lead the product release communication process, coordinating training updates, documentation refresh, and customer enablement for every product release.
We see this role as being full time, although this is negotiable.
Ideally, we would like this role to be based in Edinburgh, on a hybrid basis to allow for regular interaction with the wider business and colleagues in other departments.
What you will do
- As a member of the Customer Experience team your key responsibilities would be:
- Define and execute the overall strategy for the Training Academy, aligned with company objectives and product evolution
- Identify skill gaps for customers, partners, and internal staff; design learning pathways accordingly
- Ensure alignment between training content and real mission use cases
- Ensure all content is accurate, engaging, up to date, and aligned with product developments
- Develop certification levels: create exam frameworks, rules, scoring, and recertification processes
- Ensure timely updates after new releases or major product changes
- Oversee training tools, platforms, and technologies
- Work closely with Product, Engineering, Customer Experience, Marketing, and Sales to ensure training programmes meet customer and organisational needs
- Serve as the main point of contact for training enquiries, partner enablement, and certification matters
- Recruit, develop, and mentor other trainers
Essential skills & experience
We see experience with the following as essential to the job
- Experience designing training programmes, certification paths, or structured learning curricula for technical audiences
- Ability to translate complex technical concepts into structured learning programmes
- Comfortable working with space industry concepts, such as telemetry/telecommand flows, simulation tools, and ground station workflows
- Strong organisational and project management abilities
- Personal skills
We’re especially looking for someone who has
- Excellent leadership and team management skills, the ability to guide trainers and content creators, set expectations, and foster a high quality culture
- Strategic problem‑solving skills: the ability to identify missing capabilities, skill gaps, and areas for process improvement
- Strong programme ownership mentality: the ability to define roadmaps, manage timelines, and deliver outcomes consistently
- We think that the following skills would definitely be valuable in this role:
- Good understanding of software development processes, ideally including embedded systems, C/Java/Python, Linux environments, SDK usage, and devtool workflows
- Experience in change management around frequent product releases or complex technical products
- Experience working with global customers and partner networks (VARs)
- What we can offer you
- A competitive salary in the range of £40,000-£45,000 depending on experience, with regular reviews.
- A fantastic opportunity to join a growing, innovative, employee‑centred business pushing boundaries in the space industry.
- Flexible hours and hybrid working, enabling you to create your ideal work life balance.
- 36 days paid holiday per annum.
- Enhanced Company Sick Pay and Long‑Term Sickness cover.
- A Health Cash Plan to cover costs such as dental, physio and optical.
- Life Assurance cover (x4 salary).
- Enhanced maternity, paternity and adoption pay.
- Opportunities for international travel for exhibitions and trade shows.
- Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development.
- Company events and regular activities for social engagement and team building.
- An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business.
- #J-18808-Ljbffr
Technical Training Manager (Bright Academy) in Edinburgh employer: Bright Ascension Ltd
Bright Ascension Ltd is an excellent employer, offering a dynamic and innovative work environment in the heart of Edinburgh. With a strong focus on employee well-being, the company provides a competitive salary, 36 days of paid leave, and opportunities for professional growth, making it an ideal place for Frontend Engineers looking to make a meaningful impact while enjoying a hybrid work model.
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We think this is how you could land Technical Training Manager (Bright Academy) in Edinburgh
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We think you need these skills to ace Technical Training Manager (Bright Academy) in Edinburgh
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