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For Companies At a Glance
- Tasks: Build and maintain relationships with existing clients while identifying new opportunities.
- Company: Join Bright A Blind, a leader in the FM sector focused on client relationships.
- Benefits: Competitive salary, commission, car allowance, and long-term career growth.
- Other info: Supportive team environment with an established client base and active pipeline.
- Why this job: Make a real impact by developing meaningful client relationships and driving business success.
- Qualifications: Sales experience and strong communication skills are essential.
Bright A Blind is looking for a proactive Sales Relationship Manager to develop existing client accounts through servicing, upgrades, and additional project opportunities. Working alongside our indoor account handlers, you will act as the face of the business on site—building relationships, identifying opportunities, and helping clients get the best from their environments and assets. This is a relationship-led role with clear commercial responsibility.
The Role
- You will work from our database of existing trading clients and recent projects, maintaining regular contact with customers and developing opportunities across their buildings and portfolios.
Your focus will be to:
- Strengthen existing relationships
- Protect and retain accounts
- Identify servicing and upgrade opportunities
- Generate additional project work
- Create and manage your own pipeline and appointments
What You’ll Be Doing
- Contacting existing clients by phone and arranging site appointments
- Working from a database of active clients and recent projects
- Visiting clients regularly to maintain relationships and understand their environment and operational challenges
- Identifying opportunities for:
- Service & maintenance contracts
- Product upgrades and improvements
- Additional works across sites and portfolios
What You’ll Be Selling
- Service & Maintenance Contracts (recurring revenue)
- Internal & External Blinds (manual & motorised)
- Upgrade solutions (film, curtains, specialist systems)
- New project work within existing accounts
What Success Looks Like
- Clients continue to buy from Bright A Blind
- Opportunities are identified early and converted into work
- Strong relationships are maintained across accounts
- Additional servicing, upgrades, and project work are consistently generated
- Clients view you as a trusted and reliable point of contact
Targets
- Build a consistent pipeline from existing and self-generated opportunities
- 12 meetings per week (within 6 months)
- 50 meetings per month
- Strong conversion into repeat and contract revenue
What We’re Looking For
- Experience in sales or commercially focused account management
- Strong relationship-building and communication skills
- Confident contacting clients and arranging meetings
- Good listening and questioning skills
- Ability to identify opportunities and present practical solutions
- Self-motivated, proactive, and commercially aware
- Experience within FM, commercial interiors, or shading systems would be essential
What You’ll Get
- Established client base and active pipeline
- Support from an experienced internal sales team
- Opportunity to build long-term recurring revenue
- Competitive salary + commission + car allowance
- Long-term career opportunity within a growing business
Why Join Bright A Blind
We focus on long-term client relationships, practical solutions, and ongoing account development—not one-off transactions. This is an opportunity to work with an established portfolio of clients while developing meaningful relationships and contributing directly to business growth.
If you enjoy building relationships, identifying opportunities, and delivering commercial results, we’d like to hear from you.
Sales Relationship Manager employer: Bright A Blind
Contact Detail:
Bright A Blind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Relationship Manager
✨Tip Number 1
Get to know your existing clients inside out! Regularly check in with them, not just about business but also about their needs and challenges. This way, you can spot opportunities for upgrades or additional services before they even realise they need them.
✨Tip Number 2
Don’t underestimate the power of face-to-face meetings. Schedule site visits to really understand your clients' environments. This personal touch helps build trust and shows that you genuinely care about their success.
✨Tip Number 3
Be proactive in generating your own leads! Use your network and industry knowledge to identify potential opportunities. The more you put yourself out there, the more likely you are to uncover new projects and contracts.
✨Tip Number 4
Keep track of your interactions and follow up diligently. A simple call or email after a meeting can make all the difference. It shows you're committed and helps keep you top of mind when they’re ready to make decisions.
We think you need these skills to ace Sales Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Relationship Manager role. Highlight your experience in account management and relationship building, as these are key to what we’re looking for at Bright A Blind.
Showcase Your Skills: Don’t just list your skills—show us how you’ve used them! Provide examples of how you've successfully identified opportunities or built strong client relationships in your previous roles. We love seeing real-life applications!
Be Proactive: In your application, demonstrate your proactive nature. Mention any instances where you’ve taken the initiative to generate leads or improve client satisfaction. This aligns perfectly with our focus on long-term relationships and ongoing account development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bright A Blind
✨Know Your Clients
Before the interview, take some time to research Bright A Blind's existing client base and recent projects. Understanding their needs and challenges will help you demonstrate how you can strengthen relationships and identify opportunities during your conversation.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific instances where your proactive approach led to additional project work or upgrades, as this aligns perfectly with what they’re looking for.
✨Be Ready to Discuss Solutions
Think about potential service and maintenance contracts or upgrade solutions you could propose based on the information in the job description. Being able to present practical solutions will show that you’re not just a salesperson but a trusted advisor.
✨Demonstrate Your Proactivity
Since the role requires self-motivation and the ability to generate your own opportunities, come prepared with ideas on how you would build your pipeline. Discuss strategies for contacting clients and arranging meetings, showcasing your proactive mindset.