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- Tasks: Make 50-70 outbound B2B calls daily to generate appointments and manage CRM.
- Company: Bright A Blind FM, a leading provider in facilities management.
- Benefits: Casual dress, company events, pension, employee discounts, and private medical insurance.
- Why this job: Join a supportive team and make a real impact in the FM sector.
- Qualifications: 5 years of B2B calling experience and strong communication skills required.
- Other info: Clear progression path and comprehensive training provided.
The predicted salary is between 36000 - 60000 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Bright A Blind FM is an established commercial blinds and maintenance provider working with Facilities Management companies, corporate offices, schools, universities, hospitals, and multi-site organisations across London and the South East. We are now hiring a B2B-only Outbound Lead Generator to generate survey appointments, qualify buildings for maintenance and service needs, and manage our commercial CRM database.
This is a professional, structured, B2B inside sales role — supporting real FM needs inside occupied workplaces.
The Role – B2B Outbound Calling & Lead GenerationYou will:
- Make 50–70 outbound B2B calls per day
- Speak with Facilities Managers, Estates Teams, Office Managers and FM providers
- Identify buildings with 100+ blinds suitable for maintenance, service plans, cleaning or replacement
- Book survey appointments for our field surveyors
- Update and clean our CRM database
- Warm up dormant or historical accounts
- Qualify opportunities accurately and professionally
- Use knowledge of London & the South East to schedule appointments efficiently
Our customers operate busy, fully occupied workplaces, and your role helps them manage:
- Blinds requiring maintenance or repair
- Ultrasonic cleaning and restoration
- Automated shading systems needing support
- Replacement programmes
- Annual FM service plan opportunities
These are professional, problem-solving conversations, not consumer sales.
Essential B2B Experience (Mandatory)Candidates must have:
- Proven B2B outbound calling experience
- Experience generating appointments or handling inside sales activity
- CRM and database management experience
- Commercial awareness and strong communication skills
- A resilient, positive, target-driven approach
- Ability to work office-based in Islington
- Good understanding of London & South East geography
NOT suitable: Retail, Residential sales, Hospitality or concierge, Reception or admin-only roles, Inbound-only call centre work, Consumer technical support, Resident liaison. This is strictly a B2B outbound inside sales role.
Key Performance Expectations- 50–70 B2B calls per day
- 5–8 meaningful decision-maker conversations
- 8+ qualified survey appointments per week
- Clean, accurate CRM updates
- Consistent appointment flow for surveyors
- Full FM sector and product training
- Strong operational support (surveyors, operations, account managers)
- A long-established business with over 30 years’ reputation
- Clear progression path to Internal Business Development Manager
- Supportive, structured work environment in Islington
If you’re a confident, commercially minded B2B outbound caller who thrives on generating opportunities, apply today.
Job Type: Full-timeBenefits: Casual dress, Company events, Company pension, Employee discount, Free flu jabs, Private medical insurance
Experience: Professional B2B outbound calling: 5 years (required), Have you previously generated appointments: 5 years (required), Do you have experience updating and managing CRM: 5 years (required), Have you sold to the Facility Management sector before: 3 years (preferred), Are you comfortable making 50–70 outbound B2B calls per day?: 5 years (required)
Location: LONDON (required)
Work Location: In person
Telesales Appointment Maker (FM,Education and Corporate interiors ) in Holloway employer: Bright A Blind
Contact Detail:
Bright A Blind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Appointment Maker (FM,Education and Corporate interiors ) in Holloway
✨Tip Number 1
Get to know the company inside out before your interview. Research their services, values, and recent projects. This will help you tailor your conversation and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll be making loads of calls, so get comfortable with your script. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Telesales Appointment Maker (FM,Education and Corporate interiors ) in Holloway
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Telesales Appointment Maker. Highlight your B2B outbound calling experience and any relevant CRM management skills. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in generating appointments and your understanding of the Facilities Management sector. Let us know what makes you tick!
Showcase Your Communication Skills: Since this role involves speaking with decision-makers, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and don’t forget to convey your positive, target-driven attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we love!
How to prepare for a job interview at Bright A Blind
✨Know Your Stuff
Before the interview, make sure you understand the Facilities Management sector and the specific needs of your potential clients. Brush up on common issues related to blinds and maintenance in corporate settings, as this will help you speak confidently and knowledgeably during your conversation.
✨Practice Your Pitch
Since this role involves making a high volume of outbound calls, practice your pitch beforehand. Role-play with a friend or family member to get comfortable with the flow of the conversation. Focus on how to introduce yourself, explain the purpose of your call, and handle objections smoothly.
✨Show Off Your CRM Skills
Be prepared to discuss your experience with CRM systems. Highlight specific examples of how you've managed databases in the past, cleaned data, and tracked leads. This will demonstrate your organisational skills and show that you can keep the sales process running smoothly.
✨Demonstrate Resilience
This job requires a positive, target-driven approach, so be ready to share examples of how you've overcome challenges in previous roles. Talk about times when you faced rejection but kept pushing forward to meet your goals. This will show your potential employer that you have the right mindset for success.
