At a Glance
- Tasks: Visit customers to assess work needs and ensure safe practices.
- Company: Briggs Equipment Group, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, 25 days holiday, and health schemes.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real impact by solving technical issues and helping customers.
- Qualifications: Technical qualification and experience in a similar role required.
The predicted salary is between 30000 - 40000 £ per year.
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Liaising with controller and customer on the range of expected work providing clarity and understanding by all parties regarding the likely timescales and associated costs.
- Identifying the root cause of a breakdown in a timely manner and ensuring the correct parts are obtained in the most cost-effective way.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensuring the customer is made aware, especially where a cost to the customer is to be incurred.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification.
- Previous experience within a similar role.
- Good understanding of hydraulic, mechanical and electrical principles.
- The ability to work independently and under pressure.
- The ability to manage and prioritise workload.
- Understanding customer needs.
What you can expect from us:
- 40 hour working week.
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday.
- 25 days holiday plus bank holidays.
- Vehicle is available for private use if desired (tax to be paid).
- Future development and career opportunities.
- Contributory pension scheme with employer contributions up to 6%.
- Profit share bonus based on business performance.
- Paycare and eyecare health scheme.
- High street discounts.
Field Service Engineer in Watford employer: Briggs Equipment
Contact Detail:
Briggs Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Watford
✨Tip Number 1
Get to know the company! Research Briggs Equipment Group and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your understanding of hydraulic, mechanical, and electrical principles. Brush up on these areas so you can confidently discuss them during your interview.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you've had to manage workload under pressure or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join us at Briggs Equipment Group.
We think you need these skills to ace Field Service Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Field Service Engineer role. Highlight any relevant technical qualifications and previous experience in similar positions to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Don’t forget to mention your understanding of customer needs!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've identified and resolved issues in past roles. We love candidates who can think on their feet and manage their workload effectively under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Briggs Equipment
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will want to see that you can apply this knowledge practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved breakdowns in the past. Highlight your ability to assess situations quickly and efficiently, as well as how you liaised with customers to keep them informed about timelines and costs.
✨Demonstrate Customer Focus
Understand the importance of customer needs in this role. Be prepared to discuss how you've prioritised customer satisfaction in previous positions and how you ensure clear communication throughout the service process.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle specific situations, such as managing workload under pressure or ensuring compliance with engineering standards. This will show your readiness for the role.