Resident Field Service Engineer
Resident Field Service Engineer

Resident Field Service Engineer

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide on-site engineering support and ensure equipment is safe and operational.
  • Company: Briggs Equipment Group, a leader in asset management solutions.
  • Benefits: Permanent contract with competitive pay and opportunities for growth.
  • Why this job: Make a real difference by solving problems and ensuring customer satisfaction.
  • Qualifications: Engineering skills and a passion for hands-on work.
  • Other info: Join a supportive team and develop your career in a dynamic environment.

The predicted salary is between 36000 - 60000 Β£ per year.

Overview

The Opportunity: Resident Field Service Engineer

Contract: Permanent

Location: Port of Tilbury

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don\’t feel like you meet all of the role criteria outlined below please don\’t let that discourage you from applying.

Responsibilities

  • Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
  • Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
  • Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
  • Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
  • Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.

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Resident Field Service Engineer employer: Briggs Equipment

At Briggs Equipment Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values safety and collaboration. As a Resident Field Service Engineer based in the Port of Tilbury, you will benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work with cutting-edge technology in a dynamic environment. Join us to make a meaningful impact while enjoying a fulfilling career with a company that truly invests in its people.
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Contact Detail:

Briggs Equipment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Resident Field Service Engineer

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to field service engineering. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to identify root causes and find effective solutions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Resident Field Service Engineer

Customer Service Skills
Technical Knowledge
Problem-Solving Skills
Root Cause Analysis
Communication Skills
Attention to Detail
Safety Compliance
Time Management
Cost-Effectiveness Assessment
Inspection and Quality Checks
Collaboration with Technical Teams
Adaptability
Prioritisation Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Resident Field Service Engineer role. Highlight relevant experience and skills that match the job description, like your ability to assess work priorities and ensure safe practices.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your problem-solving skills and how you can identify root causes of breakdowns effectively.

Showcase Your Communication Skills: Since you'll be liaising with customers and controllers, it's crucial to demonstrate your communication skills in your application. Share examples of how you've successfully communicated complex information in the past.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Briggs Equipment

✨Know Your Technical Stuff

As a Resident Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific equipment and systems you’ll be working with. Be ready to discuss past experiences where you identified issues and how you resolved them.

✨Showcase Your Communication Skills

This role involves liaising with customers and controllers, so effective communication is key. Prepare examples of how you've successfully communicated complex information in the past. Practice explaining technical concepts in simple terms to show you can connect with clients.

✨Emphasise Safety Practices

Safety is paramount in this role. Be prepared to discuss your understanding of safe working practices and any relevant certifications you hold. Share examples of how you've ensured safety in previous roles, as this will show your commitment to maintaining high standards.

✨Be Ready for Problem-Solving Scenarios

Expect to face hypothetical scenarios during the interview. Think about how you would approach diagnosing a breakdown or prioritising tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills effectively.

Resident Field Service Engineer
Briggs Equipment
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