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For Companies At a Glance
- Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
- Company: Briggs Equipment Group, a leader in asset management solutions.
- Benefits: Competitive salary, overtime pay, vehicle for personal use, and health schemes.
- Why this job: Make a real difference by solving problems and ensuring customer satisfaction.
- Qualifications: Technical qualifications and experience in hydraulic, mechanical, or electrical fields.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Oxford
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- A base salary is based on a 40 hour working week
- Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
- Vehicle is available for private use if desired (tax to be paid)
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profit share bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts
What’s next
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Oxford employer: Briggs Equipment
Contact Detail:
Briggs Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on a Field Service Engineer role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the job. Think about how you’d handle customer interactions and technical challenges, as these will be key in showcasing your skills.
✨Tip Number 3
Don’t just apply and forget! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re a great fit.
✨Tip Number 4
Check out our website for more opportunities and resources. We’ve got loads of tips and insights that can help you land that Field Service Engineer position. Don’t hesitate to send us your CV speculatively!
We think you need these skills to ace Field Service Engineer in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can easily find more info about us and our values there!
How to prepare for a job interview at Briggs Equipment
✨Know Your Technical Stuff
Make sure you brush up on your technical qualifications and relevant experience. Be ready to discuss hydraulic, mechanical, and electrical principles in detail. The interviewer will likely ask you to explain how you've applied these skills in past roles.
✨Understand Customer Needs
Since this role involves liaising with customers, it’s crucial to demonstrate your understanding of customer service. Think of examples where you’ve successfully identified and met customer needs, especially under pressure. This will show that you can prioritise effectively.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle breakdowns or unexpected issues. Prepare specific examples from your previous work where you identified root causes and implemented solutions efficiently. This will highlight your analytical skills and ability to work independently.
✨Showcase Your Documentation Skills
Since completing job and service documentation is part of the role, be prepared to discuss your experience with this. Bring examples of how you’ve ensured accuracy and compliance in your previous positions. This will demonstrate your attention to detail and organisational skills.
