At a Glance
- Tasks: Manage invoicing, call handling, and support for field engineering teams.
- Company: Join Briggs Equipment, a leader in service excellence.
- Benefits: Enjoy a competitive salary, pension scheme, and profit share bonuses.
- Other info: Permanent role with opportunities for growth and development.
- Why this job: Be a key player in a dynamic team and enhance your customer service skills.
- Qualifications: GCSE education or equivalent and strong Microsoft Office skills required.
The predicted salary is between 25000 - 32000 £ per year.
Briggs Equipment is seeking a Service Centre Administrator to join our team in Lisburn. This permanent role is crucial for maintaining communication with field engineering teams and managing invoicing, call handling, and timesheet consolidation.
The ideal candidate will have GCSE education or equivalent, substantial customer service experience, and strong skills in Microsoft Office.
Benefits include a competitive salary, pension scheme, and profit share bonuses.
Lisburn Service Centre Administrator — Data, Invoicing & Support employer: Briggs Equipment
Briggs Equipment is an excellent employer, offering a supportive work culture that values teamwork and communication. Located in Lisburn, employees benefit from a competitive salary, pension scheme, and profit share bonuses, alongside ample opportunities for professional growth and development within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Lisburn Service Centre Administrator — Data, Invoicing & Support
✨Tip Number 1
Make sure to research Briggs Equipment and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Centre Administrator, you'll be handling calls and liaising with field teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining us at Briggs Equipment.
We think you need these skills to ace Lisburn Service Centre Administrator — Data, Invoicing & Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills in Microsoft Office. We want to see how your background fits with the role of Service Centre Administrator, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can benefit our team at Briggs Equipment. Keep it friendly and professional.
Showcase Your Communication Skills:Since this role involves maintaining communication with field engineering teams, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Briggs Equipment
✨Know Your Stuff
Make sure you brush up on your knowledge of invoicing processes and customer service best practices. Familiarise yourself with the specific tools and software that Briggs Equipment uses, especially Microsoft Office, as they'll likely ask about your proficiency.
✨Showcase Your Communication Skills
Since this role involves maintaining communication with field engineering teams, be prepared to discuss how you've effectively communicated in past roles. Think of examples where your communication made a difference in resolving issues or improving service.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to call handling and timesheet consolidation. Practice answering how you would handle a difficult customer or manage conflicting priorities, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
