Briggs Equipment is seeking a Support & Service Desk Analyst to join our IT team in Cannock. You will provide first-line support for business applications, assist with onboarding/offboarding and help users navigate systems.
The role focuses on incident logging, timely resolution within SLAs, and collaboration with internal teams and third-party partners. Experience in IT service desks and customer-facing roles is preferred; training and career progression are offered.
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IT Service Desk Specialist — First‑Line Support & Impact employer: Briggs Equipment
Briggs Equipment is an excellent employer, offering a dynamic work environment in Maidenhead where innovation and teamwork thrive. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while working on cutting-edge materials handling solutions. With a strong commitment to safety and compliance, the company fosters a culture of support and collaboration, making it a rewarding place for Field Service Engineers to build their careers.
