Field Service Engineer

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Manchester

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

As a Field Engineer you will proactively maintain and service HYG equipment and associated products, whether company-owned or customer-owned, within the scope of the engineer's competence. Maximise equipment uptime and operational availability by effectively diagnosing faults, identifying root causes, and implementing safe, timely, and cost-effective repairs. Ensure all equipment continues to operate reliably, safely, and efficiently, delivering long-term value and minimal disruption to the customer's operations.

The Impact you will have:

• Attend customer sites to assess equipment issues and determine the scope of work required. Agree priorities with the customer and ensure all activities are carried out in accordance with safe working practices.

• Maintain regular communication with both the customer and the service controller from the outset of the job through to completion, ensuring all parties have a clear understanding of the work required, expected timescales, and any associated costs.

• Diagnose and identify the root cause of equipment faults and breakdowns in a timely manner. Source the correct replacement parts in the most cost-effective way, utilising all available resources, including the Briggs Technical Support team where necessary.

• Carry out all maintenance and repair work in accordance with recognised engineering standards, Briggs procedures, and manufacturer specifications and tolerances.

• Conduct thorough inspections and quality checks throughout the repair process, ensuring equipment is operating safely, effectively, and to the required standard before returning it to the customer.

• Identify and communicate any additional repairs, maintenance requirements, or damage-related work opportunities to the customer. Ensure all recommended work is clearly explained, authorised where required, and contributes to maximising revenue opportunities while meeting customer needs.

• Complete all job-related documentation accurately and promptly, ensuring all relevant records, reports, and customer signatures are obtained and submitted in line with company procedures.

What will help you to excel in this role:

• Relevant technical qualification and/or recognised engineering apprenticeship. xsabvtc
• Previous experience in a similar field service, maintenance, or engineering role.
• Strong understanding of hydraulic, mechani

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