Field Service Engineer

Field Service Engineer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Briggs Equipment

At a Glance

  • Tasks: Visit customer sites to assess and resolve equipment issues efficiently.
  • Company: Briggs Equipment Group, a leader in asset management solutions.
  • Benefits: Permanent contract, competitive pay, and opportunities for growth.
  • Other info: Join a supportive team with a focus on safety and quality.
  • Why this job: Make a real difference by ensuring equipment runs smoothly for customers.
  • Qualifications: Technical skills in engineering and a passion for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Leicester

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.

If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have:

  • Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
  • Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
  • Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way.
  • Use any available resources to achieve this, including when required the Briggs Technical team.
  • Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
  • Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
  • Identifying any further work required on a machine and ensure the customer is made aware.

Field Service Engineer employer: Briggs Equipment

Briggs Equipment Group is an exceptional employer, offering a supportive work culture that prioritises employee development and safety. As a Field Service Engineer in Leicester, you will benefit from ongoing training opportunities, a collaborative environment, and the chance to make a tangible impact on customer satisfaction through your technical expertise. Join us to be part of a team that values innovation and excellence in asset management solutions.

Briggs Equipment

Contact Details:

Briggs Equipment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Engineer

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local meetups or workshops, and don’t be shy about asking for advice. You never know who might have a lead on your next Field Service Engineer role.

Tip Number 2

Prepare for those interviews by practising common questions related to field service engineering. Think about scenarios where you’ve solved problems or improved processes, and be ready to share those stories with confidence.

Tip Number 3

Showcase your skills! If you’ve got any certifications or training relevant to the role, make sure to highlight them during conversations. It’s all about proving you’re the right fit for the job!

Tip Number 4

Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in being part of the Briggs Equipment Group.

We think you need these skills to ace Field Service Engineer

Customer Service Skills
Technical Knowledge
Problem-Solving Skills
Communication Skills
Attention to Detail
Root Cause Analysis
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights the skills and experiences that match the Field Service Engineer role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the position come through.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team at Briggs Equipment!

How to prepare for a job interview at Briggs Equipment

Know Your Technical Stuff

As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific equipment and systems you might be working with. Be ready to discuss past experiences where you've diagnosed issues or completed repairs, as this will show your practical skills.

Showcase Your Communication Skills

You'll be liaising with customers and controllers, so it's crucial to highlight your communication abilities. Prepare examples of how you've effectively communicated complex information in the past, ensuring everyone was on the same page regarding work priorities and timelines.

Emphasise Safety Practices

Safety is paramount in this role. Be prepared to discuss how you ensure safe working practices in your previous positions. Share specific instances where you identified potential hazards and took steps to mitigate them, demonstrating your commitment to safety standards.

Be Ready for Problem-Solving Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you've had to identify the root cause of a breakdown quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and find effective solutions.