At a Glance
- Tasks: Maintain and repair equipment at customer sites, ensuring high standards of safety and efficiency.
- Company: Join Briggs Equipment Group, a leader in asset management and maintenance solutions.
- Benefits: Enjoy competitive pay, overtime rates, 25 days holiday, and health benefits.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team solving real-world engineering challenges every day.
- Qualifications: Technical qualification and experience in field service or maintenance roles required.
Location: Crewe
Contract: Permanent
About Briggs Equipment Group
Briggs Equipment Group is a market-leading provider of asset management and maintenance solutions across the UK and Ireland. We pride ourselves on delivering outstanding service, safety, and operational excellence for our customers.
If you’re passionate about engineering and problem-solving, but don’t meet every requirement listed—we still encourage you to apply.
The Role
As a Field Service Engineer, you will play a vital role in maintaining and repairing a fleet of HYG and related equipment across customer sites. You’ll focus on maximising equipment availability by diagnosing faults, carrying out effective repairs, and ensuring all work is completed safely, efficiently, and to a high standard.
Key Responsibilities
- Attend customer sites to assess equipment issues, agree priorities, and carry out repairs safely
- Communicate effectively with customers and internal teams to manage expectations on timescales and costs
- Diagnose faults quickly and identify root causes to minimise downtime
- Source and utilise parts in the most cost-effective way, with support from technical teams when needed
- Ensure all work meets required engineering standards and manufacturer specifications
- Carry out quality checks on completed work to ensure equipment is safe and fully operational
- Identify and communicate additional repair or maintenance opportunities to customers
- Complete all service documentation accurately and obtain required customer approvals
What We’re Looking For
- A relevant technical/engineering qualification
- Experience in a similar field service or maintenance role
- Strong knowledge of hydraulic, mechanical, and electrical systems
- Ability to work independently and manage your own workload
- Strong problem-solving skills and ability to work under pressure
- A customer-focused mindset with good communication skills
What We Offer
- 40-hour working week
- Overtime rates: 1.5x Monday–Saturday, 2x on Sundays
- 25 days holiday, plus option to buy up to 3 additional days - subject to conditions
- Company vehicle (available for private use – subject to tax)
- Ongoing training and career development opportunities
- Contributory pension scheme (up to 6% employer contribution)
- Profit share bonus based on company performance
- Health benefits including Paycare and eyecare schemes
- Access to high street discounts
What’s Next?
If you require any reasonable adjustments during the recruitment process, please let us know in advance and we’ll be happy to support you.
Field Service Engineer in Crewe employer: Briggs Equipment
Briggs Equipment Group is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, overtime opportunities, and door-to-door payments, employees in Glasgow enjoy a supportive environment that fosters development and rewards hard work, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Crewe
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Briggs Equipment as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Briggs Equipment and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Briggs Equipment’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Crewe
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Briggs Equipment, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Briggs Equipment, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Briggs Equipment.
How to prepare for a job interview at Briggs Equipment
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Briggs Equipment offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Briggs Equipment but also helps you get a feel for whether you’d thrive in that environment.
